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February 2024 by Djoni Lee
Ladies extremely experienced
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January 2024 by Paul Carter
This place does not complete drug screening as walk-ins and only does drug screening through company verified documentation.
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December 2023 by Cherie Wheeler
Very quick and professional. In and out!
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September 2023 by Tombo “Tombo”
Porsha and Jennifer are awesome! Those 1 ⭐️ ratings gotta be from a competitor!Thank You!
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September 2023 by Rachel Collier
They ALWAYS get me in so fast. I hate getting my blood taken and they are always the nicest ladies. They treat me with kindness and respect. I know they are going to take good care of me. I highly suggest!
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September 2023 by Stephanie Charlin
By far the worst and rudest place I've ever stepped foot in. Came to take a urine test, have never had to do this before so not sure what to do, absolutely no one was inside to help me figure it out. I knocked on the glass and the door for several minutes no one came. Someone finally showed up on the phone with someone, gave me the finger to wait then walked off. 3-5 minutes passed someone different comes outside tells me it's now passed 3:30 they won't test me. Even though I showed up before the close time and was WAITING ON THEM. Called them to complain and was lied to that I never knocked on the door that they would've heard me and I'm SOL. Then was hanged up on because I was trying to ask why no one would come out to help me.
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September 2023 by Ramiro Gandia Juan
a very bad experience.these people at this location are very unprofessional.better go to the keller or north beach location.
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July 2023 by NlC WILSON
Their check in system barely works and doesn't recognize names or phone numbers to find appointments even though that's what it asks for. It's not this locations fault. The people there were very professional and courteous to me.
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July 2023 by Chikita Witz
Reading the bad reviews makes no sense to me. I've been going to this Quest for 2 years, every 2 to 3 months to check my kidney work after my transplant. I've gone on with and without appointments. Never had a problem. Once in a blue moon a patient needs a little more time and I might have to wait a few minutes more but they're always apologetic. They're always nice and friendly to me but I'm also cheerful and nice to them from the moment they call me for my turn. When I sometimes wait on my car, the second I get the notification to go on in, I go in immediately. They have never skipped my turn. The tablets in the front to sign in are very easy and self explanatory. When an elderly person is having a hard time with it, I get off my chair and assist them because the lab technicians are in the back doing their job. I like the place. I go there with a good attitude and they always respond with a good attitude.
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July 2023 by Chesna Myers
I don’t typically leave reviews, but this location was great. This was my first time going to this location. I went as a walk-in and was seen quickly. Porsha was so friendly and helpful. Additionally my veins can be tricky and she was able to get in on the first stick. Great experience overall!
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May 2023 by Brian Clark
Stanley was one of the coolest guys and a great phlebotomist. Quick and pain free blood draw. Definitely deserves 5 stars.
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February 2023 by Melissa Hamor
I had to get blood drawn and I was back sitting in my car 5 minutes after entering the facility. Ana H. checked my information and orders and drew the blood with ease. Highly recommend this facility!
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February 2023 by JACLYN TORRES
The worst service since the moment I sat in my chair. The lady who helped me, Jennifer, was honestly very rude from the get go. Attitude at the fact that my bill was going to be high due to no insurance. I canceled my bloodwork and walked out
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December 2022 by Juana Garcia
Booked an appointment online for Covid& flu, once I got called back I was told they only offer the covid test. Please update your online information! Wasted my my time! I do not recommend this place waste of time. By the way they also have a check in tablet that's hard and confusing for the older population and staff half helps.
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November 2022 by Teresa B
I have been going to Quest Labs in Lake Worth about once a year for several years and have never had a problem. Scheduling, service -- all of it has always been fantastic. I order my tests, make my appointment on-line as I check out and pre-pay, check- in at the kiosk (now), and I'm generally in/out of there in 10-15 minutes. Staff have always been friendly. I like how the result report that they provide is very user friendly, explains tests in layman's terms, and shows historical information, too. It is important to take an active role in our own health care in addition to having a good doctor to share these test results with, too.
