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February 2024 by Richard Kennemer
A. OK. THANK YOU
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February 2024 by Destiny Corgatelli
It was a quick an easy trip and the nurse communicated well and efficiently and was even very patient with me having my three kids with me she was gentle when drawing blood and very understanding of my fear of having my blood drawn. I hope every time I need to have my blood drawn she is the attending nurse I get.
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February 2024 by Jim Kelly
Employees were Great. They saved the day. Thanks. But the Check-In procedure Sucks. Scanned my Drivers License. Says (sic) not today. Make Appt. for another day. Trying, Trying. A Tech says: Jim, come on back. On some other screen, there is what's needed. Stressful, Goofy. Get it together.
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January 2024 by Jo P.
Today, my husband and I had appointments to get stuck....or so we thought. The automated appt DOES NOT work. Always call 866-697-8378 and speak to a human. Okay, the beautiful, black, young woman defused my bad mood and stuck us both. We will be back, now that we found our place, and a number with a human answering the phone.
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January 2024 by Lisa K. Crites
Thank God for Chasity !!!! I never felt a thing. Seriously...I'm over the moon about her professionalism.
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January 2024 by chris torres
Staff is awesome. Disappointed that my text message never came through. Staff got me in right away.
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January 2024 by Rana Saqib
We are recommended this quest
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December 2023 by Shadia Sikkema
This is an AMAZING Quest! After going to multiple other locations and being told they would not be able to do my intensive blood work this lab took the time to read my orders in detail, listen to me, and complete my order. I felt taken care of by each of the wonderful ladies here!
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November 2023 by Briana Pearson
If I could give this place a zero I would. The person conducting my drug screen was the rudest most unprofessional person I ever met in my life. Was treated terribly and was mortified in the process. Will never go back there for any service. Do better.
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October 2023 by Drew B.
Not my favorite place. Let me tell you why. It is supposed to be a walk in place to get your labs, e.g. blood draw, urine samples, etc. for physicals as well as drug testing for employment, etc. I am not sure if things have changed, but apparently now you need an appointment but they have no front office just a kiosk to check in and then it is supposed to put you in the cue. If you ever make it back to the lab area, the staff is very nice and know their business and also seem to care, however, they always seemed rushed. In any case I logged in and it told me that I could either reserve a spot 6 hours later or go on standby. So I went on standby and after an hour I stepped out to take a call and when I came back apparently they called me and so since I didn't answer, I was deleted from the queue. Anyway, I was able to get in after a wait. I am not sure if all Quest facilities are like this, but the one on North Beach Street, I would highly recommend you make a reservation rather than just popping in!
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October 2023 by Janina E.
Worst experience ever. They would not see me despite me being here for hours the lady that claimed to be a manager could not tell me what time I would be seen. I came here for urine test and is as simple as giving me a cup she called other names that were not here and ignored me for hours
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October 2023 by Kris Flood
I would love to know why if no one is in waiting area and you walk in for blood work. Then get told we can’t see you til the appointment time that a computer gave you.Exp: I walked in kiosk assigned me an appointment time …. Phlebotomist comes and tell you we can’t see you til appointment time. Me and 1 other person in waiting !!!!! She said, “ the company got on us for taking walk-in “.
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September 2023 by Tina Hall
I’m not sure if anybody would see my review but, at this specific location the best way to be seen if you schedule an appointment. So please make sure you schedule and appointment to be seen fast because walk- in don’t guarantee lol. Thank you
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September 2023 by Natasha Jones
Had an appt for 8:30 In and out! Checked in at 8:19 out by 8:30! Chasity drew my blood and was very professional. Even mention the amount that my insurance covered. I was greeted by any technician that walked past me!! Skip that location in Keller and schedule with the beach location! Thank you Chasity!
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September 2023 by Christine Garber
While they did not have a receptionist and it took a long time to get in, we did not have an appointment, the service was quick and friendly. Once inside, the phlebotomist was very friendly and apologetic. Contrary to other reviews, the place seemed clean and cared for.
