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October 2024 by Joel Ching
Everyone here is extremely pleasant. And most of the work they've done for me is exceptional; however, they took my shirt in for an alterations back in August (October 21st as I wrote this). I had asked that they call or text me when it was done, but I never received a text or a voicemail. When I went in today the work hadn't been done.
One somewhat negative experience isn't enough for me to not recommend them. They are the best dry cleaner I've used in a while, but I feel like dry cleaners in general aren't as great as they used to be.
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October 2024 by Tim Szu
I've used their alterations for two years and they've been amazing every time. Highly recommend!
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October 2024 by Cameron Mitchell
I tried Ray’s to get my suit hemmed and dry cleaned. I was quoted two weeks and a fair price. After three weeks and no phone call, I had to call back and they informed me it was completed. I was charged nearly double of my quote for simple hemming and dry clean. Nice people and decent work, just overpriced and too slow. Avoid Ray’s if you are able to do so. ?
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September 2024 by Derik Lattig
My fault for not asking but I took a shirt in here to be taken in on the sides. No prices listed or quoted and yes, I didn't ask. $47 alteration on an $18 shirt? Sorry. I won't be back.
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September 2024 by Michael Cramer
If i could give a 0 star i would. I turned 15 shirts and 2 suit jackets and 4 or 5 pairs of pants. I had left 1 there to get hemmed on 8/26/2024. I had told them specifically, CALL me when they are done. Fast forward to 9/10/2024 2 weeks later I call and they let me know ow they'll have been ready for over 2 weeks since 8/29/2024. And no one called.
Paid for all of my items on the 26th when I picked up everything else. Then for 2 weeks you keep my money AND pants?!?! Without attempting to contact me? Neither my wife nor I got a call nor a text or email saying clothing was ready. My wife's number was left on file.
Will not recommend, will not be going back. There are plenty better dry cleaners out there than this one. Unethical, shady, incompetent, and childish behavior. 0/10
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September 2024 by Ellie Allen
So helpful and delightful! I will be returning!
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September 2024 by Sophia Kleingartner
I would definitely recommend Ray's! I have gone to them for alterations and the staff are friendly and do an amazing job!
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August 2024 by Kirstin Thayer
Rays has the best alterations in DFW. They are always my go to. Kind people, get it done in a very timely manner. Highly recommend to all!
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August 2024 by Gary Adams
Thank you! Real good work best in the city ??
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August 2024 by Maria H
The best of the best. The day before the party my dress arrived and it was very long. I went to several places, they didn't care, they didn't have time. Here they treated me very quickly and within an hour they adjusted my dress. Thank you so much, you saved my day!!!
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August 2024 by Tomas Rangel
Excellent service and kindness of people. I recommend them ?
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July 2024 by Cristal Carrera
Picked up my bridal dress and it over exceeded my expectations! Patricia did some alterations on my wedding dress and did such a great job. Great customer service. She listened and did exactly what I asked. Love love my dress!
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July 2024 by Lizbeth Carranza
Patricia was so amazing! The alteration was incredible and fits perfectly now. She is very friendly, professional, and communicated exceeding my expectations.
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July 2024 by Jessica Minchew
If you need fast, excellent service for alterations this is your place. Staff is super friendly & very knowledgeable. I had my daughters cheer uniforms altered here & will make the extra drive from Aledo to all future alteration needs.
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July 2024 by Raul Cantu
Great service and quality
