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November 2023 by James Taylor
I was pleased by the quick check in-experience and the friendly attendant on duty who assisted with getting me a room. I was shocked by the cleanliness, organized and stocked room that I walked into. I was hesitant at first due to half dozen motels in a row and with knowledge of the reputation of the other motels, I chose Red Roof Inn. Boy I am glad I did. I will be staying more often with Red Roof Inn. Praise out to the cleaning staff there.Rooms: Great clean room for a great price
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November 2023 by Matthew Sarkis
Sketchy place to stay. The beds were horrible and the room smelled like smoke badly. Every employee, except the front desk woman, barely spoke English, if any at all. They were very unhelpful because they couldn't understand anything we were saying, the conversations went in circles. So because of this they're frustration fires at me with attitude and dismissal. Water pressure sucked.Umm... What else I think that enough Info that you'll need to make an informed decision. Good luck if you stay there, at your own risk!!! Lol naw it's not that badRooms: Horrible !Safety: Sketchy people everywhere!Noteworthy details: Employees were no help, they couldn't understand English so they would get frustrated and lash out with attitude and dismissal.
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October 2023 by Antonio Quinn
There where bugs in the bathroom crawling cigarettes holes in the sheets and cigarettes stains on the tub and flies in the room but everything else is
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September 2023 by Slaysia Adams
My husband and I have stayed at this location for months at a time with no issues until I decided to leave my room to go run errands. Normally I refuse service here because the staff are constantly trying to be nosey and see what items you have in your room etc etc. On my arrival back to the room I noticed some of our items missing that were left out on counters, when I tried to inquire with the front desk I was not offered any resolution nor any empathy towards the situation. This location does not offer the right of service refusal as they will enter your room while your gone anyways. After filing a complaint with Red Roof Corporate I found out this property put me on a "do not grant" list after accusing them of stealing my personal belongings. Don't even waste your money here because they don't clean the rooms like they say and they obviously don't spray for insects or pests as they are always joining your room at all hours of the day.
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September 2023 by Angel Cornelison
Might have lost my lockbox today and when you call the front counter they don't care on checking to see if it's in the lost-and-found and tell you you have to wait until morning it's stupid that everybody thinks that something very tiny is not worth looking for expecially when it has money in it and jewelry that actually is not supposed to be lost
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September 2023 by Jonique D
Very nice place for a good price! Staff always pleasant and understanding. If you don’t have much and worried about wasting money on wrong hotel Don’t!! Book with this location!
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September 2023 by lawanda m
Hotels look like a hot mess I would never come here to the room or be nasty and the need to fix the park Lots of people hang outside..
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September 2023 by Jim Griffey
DO NOT STAY HERE!!!! It's right next to the freeway and unless you're a heavy sleeper, you'll be up all night. It sounds like the freeway is right next to your bed.Oh, and my room didn't have water or internet when i checked in for my 2 night stay! I called the front desk when i checked in and they assured me they were going to have it fixed first thing in the morning. When I came back to the room later the next day, still no water or internet. I called the front desk again and they said that the maintenance guy never came. When I asked to be moved, they said they couldn't. After two nights of no sleep, no water and no internet, I asked the manager for some sort of refund for my stay and he refused. Then i got the automated 'feedback' form later that day and I told them what happened during my stay and asked for some type of refund (any amount) as an apology for my inconvenience. I heard back from a manager via email, but he too, refused to do anything to make things right. I do believe that a service as basic as water (and internet) when you check into a hotel room should be expected. If the property can't provide that basic service, and still refuse to acknowledge their failure during a guest's stay, then this is the type of review that someone will be motivated to make. I've never left a bad review for any establishment until now. There are 3 or 4 other properties to choose from within 1/4 of a mile of this 'hotel'. Pick ANY OTHER hotel, but this one!
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September 2023 by Serrick
I just don't like the hanging out in the parking lot and loud screaming and shouting. That's enough of an invitation to stay
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September 2023 by michael howell
I will never stay here again.flies all in the room and a roach was crawling between the sheets. Yes between the sheets...roaches dead on the floor The tub was disgusting and I was afraid to use their pillows so I bought my own. Horrible horrible horrible. Talk code compliance gone wrong ?However, the a/c was wonderful Even as hot as it was outside.
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September 2023 by Stacey Johanson
Roach infested. Toilet clogged. Informed management, however no one came to fix it. Management was more concerned about what people were coming and going.
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August 2023 by Valarie Johnson
That place a mess!! Had to have the whole bed changed and they act like it was a issue... place look unsafe.. to be honest, never again!
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August 2023 by Joy, Life And Love
Crickets were in room, writing on doors, stained bedding, unclean bathroom,etc. horrible customer service when I complained about the room.Do not recommend. Only good thing is that they do allow pets.
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February 2023 by Fred Noble
The staff was nice sincere and helpful to our situation. We just ended our apartment lease and was waiting on another one to be signed. Quiet and a better environment then when it was a motel 6. Thanks red roof staff employees.
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December 2022 by Jeremy
The gentleman at the front desk was very polite. The experience was not too shabby. The area is a little creepy, and throughout the night, there was just a lot of noise. The room itself was very nice. I can tell you all recently renovated, but the comforter and the pillows had stains on them, and the sheets and dog or cat hair; I'm not sure which one it was. I have awful allergies, so what I had to do was strip the bedding and put my covering on top, and bring my pillow from the car because if not, I would have been sneezing up a storm all night!Rooms: The rooms must have been recently renovated definitely nice and clean the only problem I had was the bed itself the comforter and pillows had stains on them and dog hair I was just a little thrown off by that but besides that I saw just a few bugs here and there crawling around but that's typical I guess anywhere.Safety: There was some yelling during the night and throughout; car horns were going off here and there. People just hanging out outside being rather loud was kind of annoying a little bit. Just made sure I latched my door and that's pretty much it.
