REI is a store for quality outdoor gear and clothing, with its own award-winning brand. It is enjoyed by both new adventurers and seasoned pros for decades. Customers are very pleased with the top tier service from knowledgeable and helpful employees. The staff gladly shares enthusiasm for products and activities. REI stands behind all products with a 100% satisfaction guarantee. The store is appreciated for carrying items like waterproof children's shoes and for offering excellent bike service. Many customers express they will be coming back.
Grey (I believe was their name) was super helpful in the shoe department and helped me find the perfect birks!
July 2025
I have shopped at REI for decades. So happy it came to Fort Worth. We moved from SLC where we enjoyed it for years then missed it when we came to Fort Worth.
May 2025
I was very pleased with the helpfulness of the knowledgeable employee who helped me with my rock climbing gear. Will be coming back.