-
March 2024 by Joanna Samaniego
i was there at 9 am they didn't open their window until 9:10 amsuch and ugly attitude , customer service with a mug face is horrible. they charge a $5 fee for same day and payment wasn't made till a whole other day later
-
October 2023 by CB S.
I attempted to post the below statement on September 26, 2023 regarding an adverse experience at Fiesta but it didn't post. However, considering a subsequent adverse event that transpired today (October 2, 2023), I am reposting and will be adding additional comment in this post or a subsequent post.(Original Post)FIVE STARS FOR THE STORE MANAGER, BUT ZERO STARS FOR THE SECURITY GUARD!I was getting my car fixed at the Firestone (across the street from Fiesta) and I brought my bike with me to ride to Planet Finess to workout. I stopped at Fiesta to get a Gatorade to drink with clear backpack where the inside contents are clearly visible. As I walked in, I contacted security and stated that I wanted to get a Gatorade and asked if I can take my bag with me or can I leave it up front by the cashier. The security guard (who was a female) said "No" you can't bring backpacks in here,....but here's the kicker! Another customer walked in with a backpack along with a baby, but the security guard didn't say anything to her. I questioned the security guard and asked why is she allowed to come in with a backpack and I'm not. The security guard responded by saying "I don't speak English"; however, she had just stated that I could not come in with a back pack in English. Afterwards, she stated (in English), that the lady had a baby so she can come in with a backpack. (Note: But wait, I thought that she couldnt speak Engish !)I asked for manager and the store manager came and greeted me with outsanding professionalism! I instantly felt like a star! This gentleman is real deal and employed common sense rather than potential discriminatory practices. We talked for roughly 30 minutes about a variety of things, but to make long story short, I was able to purchase my drink and move on.I've shopped at this location for a long time and it has come a long ways. The new store manager is the real deal and a great addition to the store and the wider community. As a community activist, public official, retired veteran, etc..., It is nice to know that this store has such outstanding leadership at the helm! I'm not sure how they're gonna resolve the issue with the security guard, but I trust that something will be done considering the promises made by the manager.Update: (Fast forward to today October 1, 2023).I was on my way to Planet Fitness to workout. I stopped by Fiesta to purchase an energy drink and a PowerAide. As I walked through the door I saw the same female security guard talking to another employee. I ignored her and went to find an energy drink and a Power Aide drink. After locating the Power Aide drink, (in the back of the store), I noticed the security guard near my vicinity (by the coinstar). I ignored her and got in line (which was long) to pay for my items. As I looked to my left I noticed the same lady that the security guard was talking to originallt constantly staring at me. I ignored it, but as looked to my left, the security guard had moved about 10 feet from me and was staring in my direction too. At first, I ignored it, but after a while I became annoyed and frowned my face at her and stated "why are staring at me". A few minutes later, the outstanding store manager opened up another register (#4), so I darted to that register. As soon as I went to register #4, the security guard repositioned herself from where she was to a position (where I assume) she could see me. As I paid for my stuff and walked out, the security guard was having a discussion with the same lady that she was talking to initially. Both were starring at me and talking, which made me feel uncomfortable and unwelcolmed. To document the incident, I pulled out my phone and took a picture of them as I walked out the door.Comments:I'm not sure what is going on at this location, but this is the second time within a week that I feel that I've been unjustly targetted and profiled. This behavior is dangerous because of the potential civil implications. (Note: The picture was blurred
-
March 2023 by Angie A.
Horrible customer service. Always packed with no registers open and all the cashiers are rude
-
November 2022 by Claudette P.
Bad meat on Miller St. First time the chicken smelled like boiled eggs. Second time, today I bought a dozen of crabs and cooked them. Went to look in the pot and it was sour.
-
October 2022 by David D.
Great selection and prices. But the despicable practice of putting up signs with discounted prices in big letters, and then small print below that you have to buy 4 items for this price, has to go. Taking 2 stars off just for that.
-
September 2022 by Jorge Hernandez
(Translated by Google) Excellent service and great advice, very good staff training.(Original)Excelente servicio y gran asesoramiento, muy buena capacitación de el personal.
-
August 2022 by Nora Sifuentes
(Translated by Google) Excellent service, Miss Diana always treats us very well, and she is very nice. And what I like the most,that the money arrives in seconds and very well paid. Super recommended.(Original)Excelente servicio, la señorita Diana siempre nos atienden muy bien, y es muy agradable. Y lo que me gusta más,que el dinero llega en segundos y muy bien pagado. Super recomendado.
-
August 2022 by Jose Anta
(Translated by Google) The money is fast, safe and well paid. And Diana always explains and clears up all doubts.(Original)El dinero es rápido, seguro y bien pagado. Y Diana siempre explica y aclara todas las dudas.
-
August 2022 by Jose Hidrogo
(Translated by Google) MNs andShipments arrive fast(Original)MNs envios llegan rapido
-
August 2022 by Diana Sifuentes
(Translated by Google) Very good experience and very friendly staff(Original)Muy buena experiencia y el personal muy amable
-
August 2022 by Adrian Sanchez
(Translated by Google) Fast service and very efficient.(Original)Servicio rápido y muy eficientes.
-
August 2022 by Pancho Rodriguez
(Translated by Google) They always have the dollar well paid(Original)Siempre tienen el dollar bien pagado
-
August 2022 by Miriam Martinez
They have great customer service and very professional staff. Specially Diana always giving a great customer service.
-
August 2022 by PERFECTO SANCHEZ
Esmeralda was very kind when I went to RIA
-
August 2022 by esmeralda sanchez
(Translated by Google) Very good service(Original)Muy buen servicio
