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January 2023 by Emily D.
This is a review of the optical office. I went to the Sams in my area, no optometrist. Went next door to the Walmart, appointment for 2 weeks out. I called 2 more Sams, and this location gave me an appointment for the same day. I was originally planning on just getting the prescription and ordering online. Maximina was so absolutely nice and helpful. Gave me the rundown on how to get the most out of my membership. She's not the optometrist, but should be. The optometrist was virtual and she did all the work on location. She really cares about patient satisfaction, and I had such an easy time with her.
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October 2022 by Dennis Lange
The snack bar has become our regular Saturday lunch spot before we do our weekly shopping. The ladies in the snack bar are always doing an awesome job. Good food and amazing customer service!
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October 2022 by Shanier H.
So normally ignore those people asking me who use for my phone service but this guy stopped me named Shanier Harrison...and may i say this guy saved me $300 on bill, but also upgrade every line to the newest phone and answers everytime i called. Promote this Man!!!! #ShanierharrisonforprezOr anything
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September 2022 by Eze Emmanuel
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September 2022 by Uchenna Betnuel Emmanuel
I can invest my last dollar with only one person and that's Mrs Lucy who prove to be the most honest and trustworthy Expert trader. she's the best account manager I have ever known or heard of.
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August 2022 by Stephanie S.
Review is for cafe only. It's been a minute since I've been to this Sam's Club. I was in the area so I decided to grab a slice of pizza and cinnamon pretzel to-go. I really wanted a churro, but this location didn't have any.The woman taking orders was sweet, but you could tell she was overwhelmed. She asked the manager to help in Spanish. But the manager was very rude once she attempted to help. You could tell she wanted to leave the area and didn't want to assist the staff member. Once she gave me my pizza/pretzel she walked off like she was over it. I decided to grab a piece of foil to put over my to-go pizza and she had a little fit about it. There has always been foil seating on the table since I can remember. Manager said she has to put it on pizza. OK, well put it on or keep the foil in the back away from customers. I'm not going to wait for a piece of foil as you avoid helping your staff/customers while having an attitude. No ma'am sorry!
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August 2022 by BG G.
Customer service has declined. Good gas prices compared to others on the area. High crime area!!!
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August 2022 by Kyle T.
Customer service has declined. Good gas prices compared to others on the area. High crime area!!!
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February 2022 by Beverly B.
The inside of the store is clean. Yes the cafe should be updated. I was informed one of the pizza ovens was broken. Come on Sam's Club Administration why can't to keep your cafe running properly? My Maine gripe is all the trash outside of the store. I don't expect to feel good walking in parking lot of Sam's Club with so much trash littered all over. Yes it's possibly the customers , however it's the property owners responsibility to keep everything clean. That's why I put 3 stars !
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November 2021 by Ron S.
I was great with great respect and courtesy. EVERYONE I encountered in the store was helpful. I'm disappointed on their 3 star rating and not sure why? I'll be a more regular customer... and have been since my visit three weeks ago. Each time I have been pleased. I did notice a lack of courtesy by shoppers. Also , a Lack of manners and condescending attitudes to some workers. Bravo for the patience shown by Sam's employees.
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May 2021 by Kellie B.
This is for the tire center men. My car takes an unusual size tire and is usually an order in item. This time providence stepped in and they had four tires from a manufacturer I trust. It was suggested that I make an install appointment so I did. This worked out well from all aspects and in less than a hour I was on my way. Tires are balanced to a smooth ride and the overall experience was very good. Now how many times can one say that given modern life? I appreciate those guys. Thank you.
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February 2021 by Chris E.
I'm signing up for Sam's again because of Jaquis posting. I love a store that sells great products... at good prices and apparently hasn't fallen for the paranoia of the Karen's who keep crying chicken little. I'll be using the money from my Costco class action to start a new membership. Win-win
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September 2020 by David Wilson
I like the special order cakes for special events I like easy shopping for bulk items that I use With a lot of other enjoyable Household Needs Also good Gray great gas at affordable price
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June 2020 by John H.
Sam's club in Hot Springs, AR has a problem. They have a lack of care for the COVID-19 and seems this store has a lack of customer service. They are so rude and non-caring to the customer. Half the time you see 5 or 6 associates standing around doing nothing and they always have one at the door harassing members. I will take my business to COSCO!!!! YES!!!!
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May 2020 by Stephan Beyer
sams club should stop letting pedophile child groomers work at their store. people need to feel safe to bring their kids shopping.
