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March 2024 by Shawna T.
Extremely unwelcoming and snobby staff. Right when I walked in I was looked up and down by the two employees at the door both of them with a smug look on their face. No "hello" or "welcome in". Mind you I'm in old workout clothes, a hat and no make up on. Was wandering around looking for a setting spray for about 5 minutes and no one offered to help and there was employees standing around everywhere but I didn't feel comfortable enough to ask for help because I felt judged immediately when I walked in. When I went to check out I said "hello" and she immediately snapped back with a harsh tone "put you phone number in" I replied that I didn't have one and she didn't say anything, rolled her eyes and seemed extremely annoyed with my presence. She handed me my bag I told her "Thank you have a good day" and she didn't say anything and just turned away from me. I laughed under my breath and said "ok!" and left. Just very unprofessional and unhelpful experience. Will not be going back to this location because of the staff alone.
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February 2024 by K
This sephora is so gross it made me not want to shop at sephora anymore
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February 2024 by Shin Mila
Rude employees especially the black lady with crooked teeth working in the front.
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February 2024 by Ranicia Taylor
I feel like every time I come in this store, my presence isn’t wanted. I said hello to the girl in the front and she just looked at me like I was annoying her. Not one person asked me if I needed help. They need to improve their customer service skills.
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January 2024 by Delaney Papin
I’ve been coming to this Sephora for years and love it. I recently went in to get color matched. Jack was SO AWESOME and helpful. I appreciate all the time taken to help color match me and explain the differences between foundation shades. If you come to this location ask for Jack!
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January 2024 by Michelle F
Such a dirty dusty location… I came for my favorite moisturizer and the boxes were full of dust and just disgusting and not clean at all.
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January 2024 by Olivia Carey
This location always seems to be out of stock of the most popular purchases. I've gone home empty twice looking for my NARs neutral shade of radiant creamy concealer & had to order online. Further, the staff may like makeup (though it's not completely obvious since not a single employee except one at the counter ever looks put together) but it's obvious they don't like talking to people about makeup. Helping you find a new product always comes across as an inconvenience if it requires any effort above pointing in some direction. I wanted to learn their opinions about some contour products and get some color recommendations given my skin tone and it was a frustrating experience. If you expect to leave satisfied, go to another store-front or order online.
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January 2024 by Leslie Rosales
It was the best I got an amazing amount of stuff I spent 600 dollars there it was amazing and perfect costumers service I loved it
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January 2024 by laura Wiggins
Always a great place to take my granddaughter.
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January 2024 by S Walker
Friendly, polite staff. Love this store!!
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December 2023 by Carlos antonio Nuñez
Very friendly staff
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December 2023 by Monika V.
ASK FOR PAYTON!!! Typically at this Sephora I have a similar experience to other reviews seeing multiple workers but not finding anyone particularly helpful. Today changed that. Payton was the most wonderful Sephora worker I've ever met at any Sephora ever. She spent so much time with me helping me find the perfect foundation for my skin tone and skin type. She was kind, patient, honest, helpful, and genuine. I will absolutely seek her out every time I return. 12/10!!!
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November 2023 by Ovelia Alvarez
I love Sephora but I’ve been to this location on 2 different occasions when I’m in from out of town and I haven’t ever had any wonderful customer service. My IQ skin test was done and I felt like I was bothering the girl and no explanation and no samples even offered. Sephora is great with great products but customer service was mediocre. Safe to say I didn’t purchase anything.
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November 2023 by Tee Proc
Variety of options for makeup for different skin shades and types. I get my concealer, foundation, mascara, face oil, lip stain and other products at Sephora. They offer shipping and pickup. Love the trial sizes to try out new products.
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November 2023 by Josephine L.
So many employees yet not a single one knows the store at all. I asked where a product was and instead of helping maybe looking it up I got the "we don't carry that". I found it myself 20 min later.
