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November 2023 by Sithlord Moses
Should have left it as Service King cause the new company crash champions Sucks!!!! They said they did an alignment they Lied and they refused to fix it, ask the manager to look into the electrical issues He REFUSED!!!! SAVE YOUR MONEY AND TAKE YOUR VEHICLE SOMEWHERE ELSE....they don't even deserve a one ????
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November 2023 by Clause ofCannabis
Got rear-ended by a semi-truck, insurance brought me here.This was my first time dealing with any of this and they were so amazingly helpful. After my friend had pointed out that the trunk was slightly misaligned, I brought it back and they fixed it and instructed me on how to align it if I still felt like it wasn't up to par (super easy twisty knobs I never knew existed!)Will be heading here for any and all body work in the future!
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November 2023 by CORBET WICKS
Jerry Long , Harvey, and staff are top quality at their position. Could not find better people to handle an Insurance claim!
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November 2023 by D I
I took my car here a few weeks ago, and got it back in about a week. However, there is a spot just inside the wheel well where the paint is stripping off. I have called 3 times, of which one call was returned. Unfortunately, I wasn't available to answer so I called back again. I am still waiting on a return call. I told them the first time I spoke with them that if I can get a guarantee that the paint won't continue to peel out onto the fender, then I won't ask to have it repainted. I've tried to be reasonable about it, but apparently that is the wrong approach to take. It's looking like I will have to get my insurance company involved again...
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November 2023 by Cierra D Moore
Horrible customer service, I've literally waited for 2 weeks for this appointment for absolutely nothing. Thanks for your help. Take your business elsewhere, theyake you wait weeks to say they can't help you
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August 2023 by Cyberdiggs
Just dropped off my truck to be repaired. Best comment is that they actually fit me into an appointment that wasn't 2 months out like everyone else. Front desk was real friendly and I didn't feel worried at all. I don't know anything about crash champions but that's who owns it now. So far so good.
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July 2023 by Anna Wilder
I’m already worried and I haven’t even brought my car there yet. Progressive told me Service King would be calling me and telling me what time to come in on July 20th. I wasn’t getting any calls so I went ahead and checked with them but now they don’t have anything available until August 9th. I let them know I work on Wednesdays and made an appointment for the 10th. But then when I double checked the confirmation was for the 9th. Now I’m just trying to get another confirmation that the appointment actually is on the 10th but even though they say they’re sending it I’m not getting it.Last Friday I drove two hours round-trip to get my license updated so I could rent a car on the 20th. My original DPS appointment was on August 10th. So that was unnecessary.I don’t have much choice in the matter since somebody hit me and they are at fault. I think Service King knows I don’t have a choice.
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April 2023 by deandre Harper
Great customer service!!!! Did an awesome job on my car!!!
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April 2023 by Dawn R
Unfortunately I got into an accident with my husband car but the process of getting it repaired couldn’t have been better! They were very professional and informative I received updates throughout the entire process they quoted me 2-3 weeks for the repairs and it was done on time. Definitely have gained a life time customer
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March 2023 by Shane Casey
The passseng door wasn't closing because of a plastic piece that wasn't installed right.Paint on the passenger door had dust in the paint. Yes I know crazy.In the wheel well and door jam area it was not even painted , and you could the see the metal.After having my vehicle for over a month, they still couldn't get it right.Employees are vague.They don't really care.You are just one of there many many customers.I have never experienced a body shop not making every thing perfect.I am blown away.So I had to take it back, of course a major inconvenience.They have it one full day, and call to tell me it's ready.Another red flag.They are going to fix all those problems in one day.Never again Service king.Customers beware.The customers that reviewed this place obviously didn't look their car over thoroughly.I could barely get Progressive to care,because they are in cahoots together.Services: Painting
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March 2023 by Shari Johnson
Nice ppl. The only thing was I had to drive back out there after picking my car up because they didn't put my Malibu Emblems back on my car. I also noticed a mark on the car that I didn't do that looked to have been tried to be fixed with glue but at this point I would say I should have looked the car over instead of taking their word that things were done correctly and no other marks were on the car when I picked it up.
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January 2023 by hernando herrera
Exceptional service. Customer service was second to none. The work done was top notch. The branch manager and front CSR were personable, responsive, and professional. I will not hesitate to use again, or refer friends and family. Well done.Services: Air conditioning
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January 2023 by James Swindell
I recommend service king they were courteous, speedy and kept me informed throughout the whole processServices: Painting
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January 2023 by laura bradley
The manager Chris came out introduced himself , I let him know my concerns about a previous paint job not matching and he assured me they would do everything possible to make sure it matched (its bright yellow) they had it ready in record time and my mustang looks brand new again. I'll never take it anywhere else. I was updated daily. Communication was excellent! All the employees were super nice and knowledgeableServices: Painting
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January 2023 by Tara McBride
Service King Lake Worth was amazing! The staff was always super friendly and helpful. Very personable and a great experience each time I connected with them. They also made sure that I was in the know about timelines on my car and the body work was done relatively quickly. Super pleased and would recommend SK all day!Services: Painting
