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November 2023 by CJ Deramus
Still waiting on the bed for a review of the actual mattress, but Tom was such a great salesman. Knowledgeable about the product, was not pushy in the slightest and honestly wanted us to go try some other types of beds and only come back if Sleep Number was what we wanted.He was very personable with the kids and brought them in making them feel as though they were part of the whole buying process too. Great job Tom! You made our day and our experience! :)
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November 2023 by Jackie Hughes
Josh at Alliance Sleep Number Store was wonderful! Can’t wait to get my new bed!
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October 2023 by Britney Nichole
Tom was excellent to work with. He listened to my budget and what I was looking for and I walked out extremely satisfied. Tom was super informative and kind. He was honest and helped me make the best decision for me. He was not pushy and did not pressure me. He did great with working with me and staying in my budget, while providing excellent customer service. He was direct and provided great recommendations that accommodated my needs. Tom was absolutely great.
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October 2023 by Mindy Patterson
My delivery guy was top notch. Couldn't have asked for a better person that knows so much about the product and was willing to explain every step of how the bed works in case of any mechanical issues. I couldn't say enough good things about his ability to relate to the costumers.
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October 2023 by Al Tamagni
Shopping experience was amazing. Our salesman Tom was awesome, he was very knowledgeable on the products and extremely helpful.
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August 2023 by Gary Williams
Caveat Emptor! We will not complain about the mattress. Neither my wife nor I slept comfortably on it, but several of our friends and relatives love their Sleep Number bed. Each person can decide what works best for them. We liked the salesman and demonstration, and bought a top model.Our negative experience came when we decided to return the mattress. At the time of sale, the salesman told us that, if not satisfied, we could return the mattress for a full refund, and he mentioned that the refund did not refer to the frame. That was true. What he did not tell us, and we did not understand, was that the frame costs as much or more than the mattress. We were forced to pay several thousand dollars for a frame we did not want.We did not like learning that “full refund” is misleading.We now use the expensive SN frame, which works fully only when paired with a SN mattress, with a mattress from another company. The other company offers a similar frame which, if purchased with their mattress, would have given us a few more features than we now have.
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August 2023 by Kevin Weaver
Very professional and efficient with the service.
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June 2023 by Brad Webb
The salesman was friendly and knowledgeable. I love their products.
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May 2023 by Carl White
Worker con artist us. We go other place same as Sleep Number.
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April 2023 by Eraldo Guimaraes
Josh Thomas is one of the sales reps at the store and he is patient and knowledgable about mattress' and what makes Sleep Number a product worth purchasing.
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March 2023 by Donald Camp
I received "Top-Of-The-Line" service here all the way from my initial phone call. We bought a Sleep Number Bed in 2013, ten years ago. It has been the ultimate BEST PURCHASE of a mattress that we have ever bought. Each bed Sleep Number sells comes with a 15 year warranty. Our mattress alleviated my hip joint pain. AND now in addition to our current Sleep Number bed, we are purchasing another one. Sleep Number also has great sales !
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January 2023 by Brian Koester
First off the bed is great. Kind of feels strange at first like an air mattress but once you get used to it and find your number it’s great. We have the cooling feature and it works great!The bad part is the financing. They use Synchrony Bank and they are absolutely the worst. The more you pay off the more they lower your credit limit. In turn this lowers your score. Then when you pay it off they close the account. Again a lower score. So my advice, use your own credit card or pay with cash.
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January 2023 by Patricia G Stephens
Josh, was very professional and helpful. I highly recommend everyone to come in and get the best bed you’ll ever have in your life. If you think you do not have sleeping problems you should still come in and try their beds. You’ll be shocked when you see how well you sleep and how the Sleep number bed, will change your life and you’ll wake up beeping rested and no body aches. Josh will take care of you, and will go out of his way to make sure you are happy with your bed and pillows. Check it out!!
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January 2023 by Kenneth Price
Salesman was very friendly answered all my questions when I left the store I was very happy
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December 2022 by Jose Nuñez
My wife and I had a pressure free experience here compared to the other competitors. The sales rep by the name of Adan; was patient w/ my wife’s questions and was very helpful for both of us on making our decision. I was a little skeptical in the beginning but Adan help us through the process in a very professional manner and we are happy w/ our new bed. Pleasant experience.
