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February 2024 by Amy Dickerson
I purchased a corsage and boutineer. When I picked them up they were not made with the correct flowers. I had to wait while they were re-made. The corsage was given to they lady 3 hrs later and fell apart within am hour of being on her wrist. Only reason this review gets 2 stars is be cause the boutineer faired well. All in all this was a big disappointment. Another lady at the event had a corsage purchased from Kroger, was beautiful, lasted all evening and was much lighter on the wallet. Lesson learned.
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February 2024 by Mike A
Update: Thanks to the staff at TCU Florist for keeping the lines of communication open and so positive. Also, thanks for your kind service and going above and beyond what's expected as customer service. For that we give an extra star. Good customer service is hard to find today. I will consider using TCU Florist in the future!!!I was elated to find an online store with a virtual assistant on the night before Valentine's Day. I was even more happy when the next morning someone responded positively to my questions, offering same day deliveries for an extra $30 and having the plant I wanted in the colors my friend loves. They even sent me a picture to verify (see the first picture). So I called and ordered but was convinced to wait until the day after to save the extra $30. Well, I was very pleased with the service up to that point. The plant was delivered at a decent time and to my friend as promised the next day. A fairytale story, right?Well, until my friend called me upset that the plant was not exactly what she hoped for (see second picture). Well, she had already called TCU florist and expressed her concerns. She was given an apology and told that there would be a refund because of the difference. Two days after there was a release of the final amount charged to my account. All matters have been resolved to our satisfaction. I thank God that the precious moment was not in the purchase of the plant but in the love between my friend and I.I guess if there are any lessons to be taken from this, these would be:1. Don't wait until the last minute to order.2. If ordering something specific and special, don't order online or over the phone.3. If you do order over the phone or online: lower your"D???" Expectation!!
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February 2024 by Randi McKee (The McKees)
Our meeting venue suggested TCU Florist for our annual TAA banquet and event. They were very easy to communicate with and delivered the perfect flowers while staying in our budget.
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February 2024 by Wendi Lindsey
Being far away and knowing I can trust TCU Florist to deliver the best arrangements for a special occasion is comforting. The flowers are always fresh and look perfect, arranged nicely and delivered quickly. My daughter is always so pleased with what she receives.
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February 2024 by Abby Stone
Wonderful and quick delivery! The recipient wasn’t home when they tried to drop off the flowers, and it was quite cold outside. I missed their call asking when they can reschedule, but they left a note on the recipients doorstep and they were able to call and get them later that day. The flowers were beautiful and so appreciated!
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February 2024 by Meredith McDaniel
I love this florist I have used them for years literally since highschool. I called them and they were so helpful to fit within my budget and delivered the same day. It was for a meaningful event and I was beyond impressed with the arrangement and their customer service.
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February 2024 by Andrew Marr
Beautiful flowers, great experience, very highly recommend!!!
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February 2024 by Shelley Wujcikowski
Very friendly and efficient service.
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February 2024 by Chris Linkenhoger
Tom Ward and the people at TCU Florist really know how to help a guy out. I use them exclusively, and they always come through with the right arrangement, every time.
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February 2024 by Ann Word
My aunt was an avid TCU fan. When she passed away, TCU florist created the most beautiful arrangement of purple and white flowers that memorialized her faith in God AND the horned frogs! I cannot thank them enough for their personalized service and kindness.
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February 2024 by M Leslie Fawer
I ordered flowers online and they were delivered on time and were as expected and beautiful
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January 2024 by Alex F.
Last delivery my wife got was bad. Flowers were old and poorly arranged. I had to go to grocery store and make my own arrangement for her. Maybe I should go into business for myself.
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November 2023 by Brian Stuhler
Stopped on here to order some flowers. The owner was the one who gave me a price over the phone and she helped me when I came In. I told her what I wanted and she made it happen. It was delivered on time. The price of flowers has gone up significantly, and I can’t believe it. Overall great experience. I highly recommend this florist.
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November 2023 by Leah Radecki
TCU Florist was able to take care of my funerary flower needs while I was 3000 miles away. I really appreciate that they delivered the flowers early, following all my specifications. The grieving family took comfort in the arrangement. Another florist did not honor their time commitments and caused great stress to the family on a very difficult day for them. I really really appreciate the professionalism of TCU Florist in comparison.
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October 2023 by Ali Y
I love TCU florist!! I have been ordering from them for years. They are always reliable and their arrangements are so beautiful. The flowers are high quality and the arrangements have always been delivered as pictured. Highly recommend them