The Ashton Hotel offers a comfortable and enjoyable stay for its guests. The front desk staff is described as friendly and professional, and the rooms are spacious and classy, with beautiful bathrooms. The hotel's bar features a friendly and knowledgeable bartender named Iris. The hotel's food and drink services have received high praise, with guests highlighting the excellent service and quality of the tea experience provided by Annabelle and Marcos. While the rooms could use some updating, the hotel's location, valet service, and amenities, such as the gym and free breakfast, are appreciated by guests. The hotel's staff, including Valerie, Clare, Sally, Steve, Mark, Anabel, and Ailyn, are commended for their exceptional service and for making guests feel comfortable and well-cared for.