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April 2025 by Roberto Garcia
My wife posted a review (Delores) about a year ago and my son is still here and thriving. He has now graduated from the infant class to toddler. No complaints. He’s learning so much. Still the best choice we made for our son. Love all the teachers and staff like family. Great communication. Always creating new learning opportunities for the kids. He looks forward to going to school with teacher and playing with friends. We thought about moving to another part of town but decided against it so we can keep him in this school. Best decision by far. Thank you CCY-Alliance.
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December 2024 by McKenzie Hopson
My baby has gone to Children’s Courtyard since she was 4 months old and we have never had a single issue. The ladies who work here are all so nice and genuinely care about the kids. Teachers who don’t even work in my daughter’s classroom know her and say hi to her by name, which always makes me feel good. The facility is clean and well-kept and they are always doing fun activities for the kids to make it special. I love that I’m able to see her on camera any time I want to check in, and they also send updates and pics. Any time I’ve had a question about anything from diaper rash to starting solids to general development, her teachers have taken the time to offer me advice and knowledge without ever telling me what to do. As a first time mom it was hard to drop my baby off for the first time and trust that she’d be taken care of but CCY has been the best decision for us and we are so happy with the care she’s received!
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August 2024 by H M
To all the new mamas/parents looking for a daycare for our babies let me tell you, I’ve been touring daycares cause of course I’m trying to find the one that accommodates better to my needs and cares of my lo. I tour this daycare and (as I read in one of the bad reviews here from a few years ago) indeed as soon as you walk in the smell is terrible, still I give them the benefit of the doubt. I’m looking for a place where they give my baby the same love and attention I give her, I arrive at the “nap time” and let me tell you what a disappointment it was to look at the room and noticing how they just leave the babies cry to sleep, the caregiver that was there “attending them” didn’t mind that they’re crying and was standing in a corner pretending to do something while the babies were crying really bad, when she turned she looked at us looking at her through the window and then she started to move and to hold just one of the 3 that seemed to be there crying as the cribs they actually have them facing a wall so you can’t see them much unless you look through a mirror. Also I looked at the floor and wow!! Lots of food on the floor (this is the room where you have babies crawling and starting to walk, imagine if they pick up this and put it in their mouths!!
The front desk lady answer nicely all my questions and she was friendly but tbh I wanted to walk out and never comeback to this place.
Please if you’re just starting to look I can guarantee you there are better options in the area for your little one considering the costs.
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May 2024 by Delores Garcia
I love you guys!! I’ve tried several in the area and one of the best ones I have even been to. My baby is always clean and taken care of. The teachers are so wonderful here my son says their names at home because he’s excited to go to school!! Thank you Mrs. Nikki, Mrs. Christi, Mrs. Marie and Mrs. Lori for taking good care of my bad butt!!
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December 2022 by Rodney “Rocky” Lewis
Hands down the best children's daycare in the Dallas-Fort area!!The manager is awesome and loves kids, and all the employees do their work well on looking after your little loved one's. All the employees are always happy and greet you with a smile daily. One of the best things about 'The Children's Courtyard', they have cameras in every room so that parents can view the room from time to time to look in on their children to see how things are going.If you decide to enroll your kids here, you will not be disappointed with your decision on doing so; they will be well taken care of.
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December 2021 by Morgan Caudillo
The only place I’ve ever felt at ease leaving my kids at! All 4 of them
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December 2021 by Ashlin Jacobs
I was very skeptical about daycare facilities since I used to use in home daycare for my infant but this Children’s Courtyard location has exceeded my expectations. I love being able to see my baby all day, get notifications about her day, and the staff is wonderful, you can tell they really enjoy their jobs taking care of children. The facility is always clean and they’re great about taking care not to mix bottles/pacifiers. My baby is always happy when I drop her off and pick her up! Highly recommend!
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December 2019 by Johnnie Almon
Our daughter has been attending Children’s courtyard in Alliance for 8 1/2 years now. We absolutely love this location! The staff is amazing with the kids and treats them like their very own. We are always greeted by the office staff with a warm good morning! With my daughter being my first and only child l was nervous leaving her at 4 months. I cried when I dropped her off the very first time but Nikki and Coleen both assured me that she will be fine. My baby will be 9 years old this week and the staff here are her second family. I can’t thank them enough for taking care of her, teaching her, loving her, and helping us to build the foundation she needs to succeed. If you are looking for a daycare that truly cares for your child, come and meet the staff here at Alliance! You won’t be disappointed.
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December 2019 by Brittne Craig
This facility is amazing. We have been a part of Childrens Courtyard for 5 years and never had ANY bad experiences. The staff is caring and they are flexible and willing to help with any special situations/circumstances...which we certainly had. Both of my girls attended this school and thoroughly enjoyed going to school each time. From the infant room to pre-k.. all the teachers are outstanding. We would still be here if we could. I would reccomend this school to any family feeling unsure about their chilcare decision--as I know it can be a hard one. Our family will miss them all dearly, and are very thankful for all they have done for us.
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December 2019 by Nicole Smith
Absolutely LOVE Childrens Courtyard of Alliance!! My twins have gone here since they were 18 months old. They are 2.5 years now. The teachers really care about these kids and it’s reflected in my kids happiness every time I drop them off. They were new to the daycare scene at 18 months, and had some anxiety (so did I) but the directors and teacher really helped us through that transition and now they run with excitement to their classes. They surprise us at home often with new things they learn from being here. And my boy, who has some challenges including speech delays, was given an opportunity here that I don’t think would be available at just any daycare. His teacher took a personal interest in helping him reach developmental goals with a very caring heart. She’ll forever be his favorite teacher. We won’t let him forget why. I could write a book about my experience here. Thank you Nikki, Coleen, Lindsey, Christy, Yrma, Jade, Karla, and everyone else at Children’s Courtyard for taking such good care of my babies! I feel very lucky to have found you!
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December 2018 by Iris Medina
I went there a few months ago for a tour, and as soon as I walked in, the smell was disgusting, smelled dirty. The staff in the front seemed tired and annoyed, they let me in and walk the hallway to look at the rooms, the toddler room had two care givers which seem not too caring. I went inside one of the room because my baby needed a diaper change, and I was not impressed with the cleanliness. So I left and didn’t put my daughter there!!!
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December 2017 by Tiffany King
The reviews on here are obviously old. My son has been there for the past two years and we've had nothing but a great experience with this school. The director is involved and caring and the staff is wonderful! There are several teachers in particular that we are fond of but we've had good experiences with all of them.
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December 2017 by SL
Where do I start?I would leave 0 stars if I could. I enrolled my 3 month old baby with high hopes but boy was I disappointed .The following happened in just 4 days. Needless to say I paid for the whole week in advance but pulled her out early due to mistreatment and neglect.• According to their communication in Precious status (the app they use to communicate with you) my child only received 2-3 diaper changes per day despite her being there for 10 hours. I had to constantly call and message them to change her. We have the screenshots of the record to prove it.• Staff falsifies records in the app. For example they would say she’s taking a nap and I’d look on the camera and she’d be wide awake. Or they would say she napped for 60 min but I would see her in the crib asleep and not moving for 3 hours. Or they would say she fed a bottle, took a nap, and had a diaper change all in 1 min. I’d watch the camera and neither action occurred. I felt so uncomfortable that I literally left my phone propped up on my desk and watched the camera for hours.• I gave written and verbal instructions to feed my child every 2 hours. Despite this they would repeatedly let her go 3.5-4 hours without eating. Again I had to continually call and contact them reminding them to feed her. During just 4 days my husband and I noticed that she was losing weight due to this.• My child has acid reflux and per her doctor’s orders I asked them verbally and in writing over 5 times to please prop her up after feedings. They continuously ignored my concerns and kept laying her down in a crib creating a choking hazard.• Total bait and switch from tour, stated they separated infants by stages-false. All 4 days she attended we realized that she was in the room with walking 17-18 month old babies. When we stated this was not what was told to us on the tour they back tracked and said they never said it.• Infant teachers were not engaged and not friendly. I had to engage them and try to make conversation, definitely don’t give you the warm and fuzzy feeling that you want when you’re leaving your child with strangers.• After we voiced our concerns about the lack of care, the Office manager Emily was totally nonchalant and when I asked for the corporate number she rudely told me to google it. I then watched the video for the remainder of the day and noticed that my child was treated even worse after we voiced our concerns. The infant teacher Cheryl put her in a bouncy and place a hard item on top of her restricting her movements. Seeing my infant on camera screaming and squirming in distress was absolutely heartbreaking and infuriating! We have several pictures and screenshots as proof. After all this I went to pick her up and they had placed a bib on her that said high maintenance. (wasn’t our bib we believe they put in on her to send a message and to retaliate)• When dropping my child off on the 3rd day I observed one of the teachers yelling and screaming loudly at children in the lobby.• Concerns about cleanliness: states they clean and sanitize the room every day. False. I’d watch the cameras at closing time and never saw anything being sanitized. Teachers simply put toys away and nothing was sanitized. Certainly concerning when there is a room of babies and toddlers.• In the tour they said everyone had their own crib false, babies placed in different cribs and I didn’t observe the sheets being washed.-Director Coleen lacks professionalism and is totally nonchalant-no wonder the staff is nonchalant. When I called to voice my concerns she said she was on a conference called and rushed me off the phone. Didn't feel like my concerns were taken seriously.Needless to say we are switching her to another Courtyard. The location and staff appear to be MUCH better and more professional but we shall see. Good thing is that I contacted corporate and voiced our concerns and Alice was very professional and helpful. She assured me this issues would be addressed but I still feel like other parents need to be aware of what’s really going on behind closed doors.
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December 2016 by S. Nguyen
It was 2-3 years ago when I had my kid being cared by the Children's Courtyard. He had so many incidents. The worst one was when he had a cut on this skull and bled. They called me at work about the incident. I went to pick him up immediately and took him to the urgent care. I went back and asked what happened. But no one seemed to know; only said it might be the electrical plug that cut him. So we decided to stop their care and moved my son to other daycare. Since then, no incident had ever happened to my son. I felt that I made a wrong decision that I did not move him out of there earlier and waited too long. But at the same time, I felt I made a right decision to put him in the new daycare where it was a safer place for him. I did not think of posting this when it happened. But after reading so many stories about places that are not safe for kids, I think I should share my story. I am not saying that would happen to all kids. But it happened to my son.
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December 2015 by Jenny Lewis
The staff are amazing!! It really makes you feel good leaving your children at a place they love to go to.
