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October 2023 by Paula G.
They are very pushy . Felt like I was at a car dealership . They must be paid commission on sales they make . Also very pricey. They offered me a three piece insert kit , shoes and two insert sole insert's for 1,5000 and let's not forget the three free pairs of socks . 150. 00 for the shoes . Can buy them in store for 120.00 . .50. 00 each for the sole . So that means the three inserts are 1,250. . This is crazy . That means your paying 416. 00 for each shoes insert that may not even help or fix your foot pain . I spent 433. On one shoe insert two sole inserts and one strengthener . 150. Crazy !
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September 2023 by Roy Darden
We are very pleased with our experience with Helen at Goodfeet and her associates. We learned a lot and feel amazingly better before leaving. The best part of all was the fun we had visiting with just great purely down to earth folks. We had a blast and hope they did too. It was a great time and a blessing all the way around.
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September 2023 by Cindy Kirkland
Joshua was passionate about the inserts, he explained how the system worked, they did seem to need extra help and I wish the system were less expensive, they are cost prohibitive for most people. But that is not Joshua's fault. After a couple of days I have some more insight, I bought socks, very expensive, which bunch up and make my feet hurt. So probably not a good fit and since you can't return stuff, this was an expensive mistake. The other issue I am having it that it is a pain to switch the inserts to different shoes all the time. The velcro does NOT stay and this too will end up costing me more money. More to come as I continue to wear them. The socks continue to be a huge issue, and know unless I am wearing the strengtheners I don't even feel the inset. Regretting my purchase.
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September 2023 by Melissa Marshall
Nice friendly staff, very professional, explained everything well. I'm happy with the product, as I can already tell a difference. Thank You
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July 2023 by Donna Swan
Joshua was extremely knowledgeable about the issues I shared. A very pleasant young man, and quickly and efficiently answered any questions.
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June 2023 by Matt Hodnett
Trying on the supports I could tell a difference almost immediately in my hips and lower back. My salesman Joshua was great. He went over everything in detail and left plenty of room for questions. He was very knowledgeable, professional, and patient. He was honest, transparent, and not pushy in the slightest. An excellent salesman.
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June 2023 by Zachariah Medina
Marchawn was caring, patient, and catered to exactly what I needed. She answered my questions with kindness and provided insight into this new experience for me. Josh was also very helpful and eased stresses that I had! 10/10 would visit again.
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June 2023 by Changhong Ou
Very good experience. Marchawn is very nice and patient. The arch supports help to relieve the foot pain. Hope it will make my life easier and better ?
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June 2023 by Lisa
Great information, but felt pressure to buy right then. I wanted to come back, I would have. But I was questioned for wanting to wait. Would not except my reason, it’s expensive and wanted to think about it, So I bought. Not really happy about that!
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May 2023 by Darleen M.
OMG!!! What a huge difference between when I walked into the store and when I walked out. Marchawn was so knowledgeable about the product and what it could do for me. She explained how it would help me get out and stay out of pain. I'm so grateful that she waited on me. I'm now excited to be able to walk again without pain!!! Thank you, Thank you, Thank you Marchawn, you are a terrific lady and I can't thank you enough for getting me out of pain!!! I'm going to be recommending you to everyone I know!
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April 2023 by David Westray
This was a completely new experience for me. I always just dealt with anything uncomfortable or painful. Miss Helen at the Fort Worth location explained that this was not necessary to go through life in pain. She was easy to speak with and did not pressure us into anything. We left with the couples package and are very happy. Thank you Miss Helen.
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March 2023 by Magdalena Rivera
My recent experience at The Good Feet Store was solely due to the efforts of Miss Helen who embodied the true, old school, definition of Customer Service. Although she was helping another customer upon my arrival, I was promptly welcomed to the store. Miss Helen was professional, knowledgeable and displayed a genuine concern for each customer's needs. I never once felt rushed even though she was alone with others waiting. Not having a store in my home state, I was apprehensive about getting a good resolution where I wouldn't have to later travel to another state to correct. She took her time to ensure I had everything I needed to continue my journey to healthier feet. I know I now have what I need. Thank you Helen. Appreciate YOU!
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March 2023 by Mallory Wyman
I’ve had plantar fasciitis for close to six months that has now give n me hip pain when I run because it has changed my gait. Looking forward to seeing how these inserts help. The salespeople were very helpful. I’m looking at it as an investment to health and no pain.
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January 2023 by Ruth H.
Hello, My name is Ruth Hernandez, I am 33 years old, and I purchased your 3-piece set of insoles in mid-November of 2022. I reached out to you on social media (Instagram) under @deedeemunster. I had never heard of your products or researched the company beforehand but due to the severe pain, I was having I decided to walk into your store located in Fort Worth, Texas. I recently started a new job since I moved from California to Texas and my job requires me to walk 10 to 13 miles each day of my shift. I had a consultation with your friendly associate and she guaranteed me that with the purchase and use of your product, my feet would no longer have pain and I would have better pressure points. With no other options and the pain relief I was promised, I purchased the whole system which as you know includes the 3 insole set, 3 pairs of socks, 1 pair of brooks shoes, and additional insoles for cushioning. I did not have the money so I applied for a credit card (Care Credit) and was approved for the amount of the purchase which was over $1,600. I felt that if it was worth the money to no longer feel that sharp disabling pain in my heel then I would take on the debt. However, as you may have guessed it is not the case since you are receiving this email. I followed the regiment as instructed each day and by the second week, I started feeling pain. I kept going because your instruction guides clearly state your break-in period. Finally, as the end of December approached I could no longer walk or even stand. I had to miss work which also caused me to have disciplinary actions. By the first week of January, I had to call an orthopedic doctor which saw me as an emergency. As soon as he saw the insoles he was very disappointed and called the product a scam. The doctor administered a steroid shot to my heel which was in so much pain I have no words to describe it. He also advised that your insoles are causing me more harm than good. I have attempted to wear your insoles, the shoes, the socks, and the cushioned insoles over and over and they are causing me even more pain. I had to buy another custom insole and other shoes which is even more money.I am in tears and worst of all in debt because of your product. I wish that I had read your reviews as I also wish I had never purchased these items. This purchase set back my mental health that I had to speak about it to my therapist as well.
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January 2023 by S Harper
Good Feet saved my knees from pain and surgery. I bought Good Feet 5 years ago and my knees are feeling great. I lost one set and went in to see Helen at Alliance. She was SO very helpful. It was obvious by her questions about my feet, ankles, knees, hips that she knew what she was talking about. Sure enough, she has been in the shoe business for 40 years! I can't recommend Good Feet enough!
