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May 2023 by REBECCA WEEKS
As I walked into this location with my daughters, I heard the mom and daughter exiting saying “How rude” as they left empty-handed. It took less than a minute to confirm that their words were directed at the store’s two employees. Although it is a small store, the girls remained in the comfort of the check-out counter for the majority of the visit, allowing clothes to remain on the floor, novelty items to collect a layer of dust on the shelves, and several customers to enter without so much as a greeting. Only after my daughter dropped some clothes she was carrying around the store did one stop gossiping long enough to offer a dressing room. It was no curiosity that during the 20-minute span of our visit, the other five or so groups of customers also left without purchasing anything. It was quite unpleasant to have my 13-year-old hearing petty (and loud) college gossip about boys cheating on girls and all of the inappropriate and tasteless details one might imagine would accompany such drivel. Even my pre-teen marveled at the lack of maturity displayed.To top it off, I exited with a “Have a nice day,” which was met with a “You, too” followed by an employee rolling her eyes and laughing. Management may want to seek new employees with haste.
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December 2022 by Haylee Reed
The in-store employee provided zero warning or indication that the store only offers store credit and not full returns. I did not find this out until after she had already processed my order (for over $100) and given me my receipt. Poor service.
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October 2022 by Eric Evans
Return policy sucks. No returns. Only exchanges or store credit. Just horrible and nobody tells you the policy until you’re already screwed. Fort Worth store had no visible signage stating this policy. My family won’t shop there again.
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October 2021 by Jessica Payne
The manager, Kate, is probably the sweetest retail worker I have ever met in my life. When I walked in she was giving directions to other people on where to visit while they are in Fort Worth. She helped me find just what I was looking for and we had such a nice chat! Love my new purse, dress, and romper set. Can't wait to come back!
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October 2020 by Jessica Marcus
discrimination
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October 2020 by Mary-Kate Moran
The manager Kate was so sweet in helping me find the exact dress I’ve been searching everywhere for. I’m super picky but she was able to help me find the style and fit I had in mind & also offered some great stylist tips. I definitely recommend everyone checking out this hidden gem in Fort Worth.
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October 2020 by cas ann
10 stars!!! Love this place! Jaydin and Kate are the best at what they do!! Need more women like them in this world! ❤️❤️❤️
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October 2020 by Erin Schillings
Jaydin is amazing!
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October 2019 by Momz great
Poor customer service, bad return policy, doesn’t honor pricing changes. Cannot return online purchases in store. You can but these same items from Red Dress Boutique, Shop Envie, etc. with a better return policy and lower pricing. I placed a large order and before I received the order they ran 20 off the entire site. Merchant would not honor pricing. I will return entire order. Shop elsewhere my friends.
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October 2019 by Katie Lou
This one of my favorite shops ever! Whenever I come they always have something new that catches my eye. The cloths are very nice and comfy. I will say it is a little expensive, but it’s definitely worth the price.
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October 2019 by Haley Foster
I have been to this location twice and have had wonderful experiences both times. The clothes are so cute and the people have been so friendly! Jayden helped me choose the perfect outfit and she was so nice and sincere. Love this place!
