Top Art Nails offers a mixed experience for customers. While some clients have been impressed with the gentle and accommodating service, others have encountered issues with the quality of the work and the attention to detail. The business seems to provide inconsistent results, with some customers reporting long-lasting and satisfactory nail sets, especially acrylic nails, while others have experienced shorter wear time and even injuries. Many customers appreciate the skill and dedication of the staff, noting that they can do a variety of designs and always aim to meet client preferences. The shop is known for being super clean, friendly, and full of joy and laughter. Even when busy, staff often make the effort to fit clients in. Overall, the reviews suggest that the quality and customer service at Top Art Nails can vary significantly, but it remains a popular spot for those seeking talented technicians and a welcoming atmosphere.