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November 2023 by Justin Phillips
This used to be my place I’d bring all my cars. Wow place has gone up in price and quality isn’t there anymore. Won’t be using them again….basic car wash run through where you sit in your own car is $11, was $6. Barely sprayed my car before it went into tunnel which causes major scratching of the paint if not careful. Can do a better job myself at a hand held wash. No wonder full service car washing is becoming a thing of the past. You no longer get full service “service”Service: Full body wash
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November 2023 by Julie Kurthausen
Quick, efficient and reasonably priced car detailing service. They did a good job on the interior. Will definitely use them again.
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September 2023 by Cheyenne M.
My baby threw up milk in my car this morning. I called university car wash at 930am with no answer. I cleaned it up but couldn't get the smell out so i needed it shampooed. I drove there and asked how much it would be.... They started smiling, smirking and whispering to each other and then said starting at $200.... I said for ONE seat?! They opened the back door and didn't even know which seat it was because i had cleaned it up so well. Then someone said she has to get a car wash too even tho i had just left a car wash who didn't shampoo seats but felt bad for me and let me go through for free. I felt like they were just trying to run up the bill. I understand if it were an Uber driver and some random drunk person threw up in their car but they can charge the rider that. I never write reviews but was super disappointed in the customer service. I went to Guzmans and they shampooed the entire backseat for $40.
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August 2023 by Bre
Came here to get a car wash for the first time since purchasing my new car. The outside of the car looked great, until I noticed the back seats were wet from the workers sitting on the seat with the spray bottle in their back pocket leaking. Now I’m left with stains all over and have to go elsewhere to have my car detailed. Overall extremely disappointed because I just purchased this car and took it home with stains everywhere after leaving this car wash.
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August 2023 by Kathe D.
I had the best experience at this car wash yesterday The staff was extremely nice from the minute I walked in the building until I got back in my car I had dropped some money on the ground and didn't realize it Then manager came right over and handed it to me When I walked out to get back in my car the attendant., Esmeralda was working so hard getting all the bugs off my front windshield. It was 110 degrees and she was not rushing. She was determined to make sure it was perfect I could not be more pleases with the service and value I received for at this car wash It was such a great experience that I'm bribing another car back today Thank you
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August 2023 by Courtney Alvarado
I was really excited to try this place out because I had heard great things. I got the $25 package which includes wheels and tires, a wipe down and vacuum on the inside.. these aren’t even all of the photos of how dirty it still was right after. :/ worst part is that it took 10 minutes so they just didn’t even try to do a good job :/
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August 2023 by Amanda Anderson
Absolutely do not recommend. Paid 150 dollars for carpet shampooing and complete detail inside and out. I got my car back and the seats weren’t wiped down, the windows weren’t cleaned, and all my change is gone (which is besides the point). When I asked about it they tried to tell me they did it all, and when I did it myself with their spray and towel, the little marks came off. They definitely tried to trick me. Too many other great places to ever come back here again.
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August 2023 by Najika Sempai
It's okay, there's free water in the small waiting area which is nice and the waiting area is climate controlled and clean, but I paid $9 more($18 total) to upgrade and get the floors vacuumed, and the console/shifter/dash/windshield wiped down.They work hard, and it's hot, so they did okay, while the front passenger (pictured) floor still had some grass, it was okay, I had to have them revacuum the front driver side since there was still a lot of grass under the pedals.They were very polite and I appreciated them offering to do it again for me, but I won't be coming back. (No, I didn't throw a fit, I was just disappointed and going to drive off but they offered so I accepted)It wasn't worth $18, and it seems like if you don't get the premium ($45), then they don't really care as much. I would rather have a car wash where I vacuumed after, but there aren't a lot of those close to home.
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July 2023 by Dan F.
Visiting Ft Worth for the weekend and needed my car washed and vacuumed, and came across this place. Super efficient operation, great price, great service! And you can get an espresso for free while you wait. What a deal!!
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July 2023 by ah med
Had a great experience at the car wash. The service was excellent, the wash was thorough, and my car came out looking great. I would definitely recommend university car wash to anyone looking for a quick and convenient car wash.
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July 2023 by Thomas B.
My truck was dirty and maybe I'm just spoiled but I'm accustomed to full service car washes that clean my car!When I walked out to look at my truck, the wheels were still dirty. There was dirt all over the truck. The front grill was dirty the runningboards were dirty and everyone including the manager acted indignant when I complained. I could have gotten that level of clean running it through a $10 wash at circle k.
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June 2023 by Mike B.
They always do a stellar job here. I actually think they clean the brushes and stuff. My car has never had a scratch or anything from being washed here. Even when they are busy it's not that long of a wait.
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May 2023 by Lauren W.
Service with an "eye-roll" is what I've come to expect from most establishments these days, and this place is no exception. "Yea" "uh-huh" "go pay inside". Unfortunately, full service car washes are few and far between, which is why I came here. I left with a large, diagonal scratch across my car's map screen. Needless to say, I'm not surprised. Will be looking for a mobile car detailing service in the future.
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May 2023 by Ross Williams
Manager is argumentative and condescending, told me they vacuum for 5 mins for deluxe full service. That’s fine but when your guys only vacuum for 1 min thats frustrating and you’re cheating your customers. My truck is still filthy, what a waste of money. Will be taking my business elsewhere and for the next person reading this you should to. Stay away!
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May 2023 by Anthony Wagner
Usually excellent. Just went in for exterior, only issue is they didn't clean the front windshield to my specs.
