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March 2024 by liza silver
I went to this location to drop off a package on Sunday 3/17 2014 there was a very rude middle Eastern gentleman that was very rude not helpful I mean sir if you dont want to be there or if you dont like the job just quit because your working with customers and you have to deal with people just be nice but I went in this morning and there was a very polite gentleman named Jake that was so nice and helpful made my day thank you so much Jake ups needs more workers like you definitely would make taking customers service to another level
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February 2024 by Elijah Matthews
*Edit-i really appreciate that the store responded and I believe this one associate does not represent the store. See you in the future.That’s the worst experience I’ve ever had a UPS. I understand it gets old doing Amazon returns, but being rude to customers about it is unacceptable. Someone give the lady a break on the counter she needs it. Geez.
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February 2024 by Randy Riddile
Long time satisfied customer
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December 2023 by amanda durst
Horrible experience! I received all confirmation that my package was delivered and available for pick up. Even proof of delivery shows a signature from the manager DEEPAK but the ‘manager’ nor the employees were able to find my package or further assist with locating my package or providing procedures regarding filing a claim! Ohh and my mailbox is payed up until January guess who was advised that I also will not be receiving a refund? Will be reporting to corporate this morning! This is outrageous
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December 2023 by Elle Ward
Small Indian man working was rude and condescending. Had a small question and he acted like I was an inconvenience in his day. FedEx from now on
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December 2023 by Alfonso Rodriguez
I love going to this Ups store because it’s super close to my house and I get the best service from Elizabeth
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August 2023 by Jamie Berryhill
Do not go here to have anything notarized. I paid $6 only to have the form done wrong by Samantha J. Lorenzo Espinoza notary I.D 134337048. I took the document back to her she refused a refund or to do it the correct way. I have submitted the paperwork to the secretary of state as a notary public complaint.I did however go to another notary who confirmed it was done incorrectly.
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August 2023 by Rachel Rubin
Yudi was very helpful and efficient in helping me get my package together. Her customer service skills made this visit and my options using shipping services a simple task.
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July 2023 by ModsApart Garage
This is the third time I've had my Amazon returns stolen after dropping them off. UPS shows tracking as received but never picked up there is a THIEF in this store!!!!!
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July 2023 by Maggie Jordan, Olinda
This place was awesome before, but it's been about 5 months now and the new staff is horrible, their manager is worst. They take too long and no customer service. If there was another location close to me I would go.
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June 2023 by Michele Tucker
People are super nice. Very fast and knowledgeable. Great service.
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June 2023 by Daisy Jordan
This place was awesome before, but it's been about 5 months now and the new staff is horrible, their manager is worst. They take too long and no customer service. If there was another location close to me I would go.
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May 2023 by Dom Quindara
This place used to be my "go to" place for UPS and Amazon transaction. Recently they've had all new staff and the service has taken a nose dive. It's been months since the new staff and the service remains to be S L O W. Do yourself a favor and go somewhere else, this place is gonna eat up your time.
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May 2023 by M. Anfernee Perez
Terrible customer service, from the moment I walked in amy had an attitude for no reason. Please take your business elsewhere like FedEx or the post office and save time dealing with rude employees.
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April 2023 by Trevor T.
Awesome store! Very friendly staff. Susan is an Extremely helpful manager. She helped me print & set up two extremely timely binders. Love coming to this place. It's usually the same people working here. Very responsive, thanks
