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March 2024 by Jackson Renee
I visited the passport section for instructions on passport renewal since it has to be done by mail. I was worried I would get turned away since I didn't have an appointment but the representative was friendly and helpful. And they mailed my completed application off for me.As a side note, this is a beautiful post office and there are historical pieces all around the building. Ample parking as well.
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February 2024 by Daniel Singletary
This location's building has been designated "historic" and has no ADA-accessible wheelchair entrances. I found this the hard way, attempting to attend my passport appointment.
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January 2024 by Christopher Hines
Jess was knowledgeable and patient with me, thank you!1/4/2024 1530
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December 2023 by Jody Branson
A relioc of the Hover administration a mixture of western & Art Deco
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November 2023 by Chaning Cruson
The supervisor Chris Price went above and beyond to help me! Somehow my package was mismarked at delivery and when I called he told me I could come into the office before close and he would get me my package. It was the end of the day on a Friday and he spent over 30 minutes looking for my package. He took my cell and was going to set it aside for me to pick up the following morning. The package ended up being in my mailbox but the fact he was so willing to help and without any hesitation or attitude. Its a rare thing in customer service these days. 5 stars to Chris! Thank you!
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August 2023 by Lawrence Perry
Well for one they are kind and fast there we're not one time that I had to wait in line, it was a in-out thank you all for your service.
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August 2023 by Beto Cruz
Horrible service!! Zero stars if at all possible. I sent a package from Tigard Oregon, it was processed fine here, once at Fort Worth it went no where!! Sadly when I called all I could talk to is a dang computer. They are to busy to talk to customers. Better use Fedex, DHL or UPS. Dont risk it with the USPS and its incompetemce!!!
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August 2023 by Dennis
Absolutely beautiful historic building.Went for the State Department U.S. Passport Fair, arrived at 858am, walked out 1103am with my passport application filed. Was number 48.... considering there was no appointment though rather first come first serve, it was a fast two hour wait and process.Check the State Department website for what to bring with you when you fill out your passport application, bring copies of the original documents otherwise you'll pay $1.00 per copy. Also, this location does take passport photos for the same price as CVS or Walgreens.Denise assisted and she was spectacular, friendly, professional, and responded to my humor...with humor.
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July 2023 by EveryBodyHatesDeja
PASSPORT SERVICES ARE GREAT. I live in Dallas and traveled all the way to ft worth to apply for my passport because they had availability Sooner than Dallas. I scheduled an 8am appointment for earlier today. There were 3 people waiting in line, as I walked in at 7:53amI told the lady behind the counter I have an 8am appointment and she attended to me First. As she should have, because I had an appointment. I had my forms already filled out online, I just printed them out. I had my money orders printed out and ready to go (2 separate money orders) and I HAD ALL OF MY DOCUMENTATION. I brought EVERYTHING. My drivers license, social security card, and birth certificate. I went in at 8am and left at 8:35am :) The kind black lady in the passport office took a nice picture of me and gave me a copy of my receipts and my picture. Good thing I know what I look like! Now I can feel confident for my flight attendant interview on Monday. Thankyou! :)
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June 2023 by El BetoHinojosa
Worst place to go do passports always short staff lady kept on crying and telling people she could. Not help walking people because she was the only one their and had no help we had and appointment didn’t have birth certificate I told her I will be right back I leave 5 mins away she said no I would have to reschedule again I told her I all ready had to reschedule took a month to get and appointment again
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May 2023 by Hannah Wilson
The ladies working here are completely condescending and unhelpful. If you don’t want to help people, don’t have a customer facing job. It would help us all out. I’m not sure why they feel it’s necessary to talk to people the way they do, but it just comes across as lazy and incompetent.Edit: after reading other reviews, I’m pretty confident that the same person who others have consistent issues with is the same individual I unfortunately encountered.
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April 2023 by Evelina Uhr
Great post office ! I went to renew my passport ! Everything went so smooth , they even take a nice photo for you ! Wonderful and helpful lady at the desk !
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April 2023 by Black Jesus
There's a black lady at the front with glasses and braids thats extremely lazy and rude. She does not know how to talk to people. I asked her a simple question and she had the nerve to say, What do you think? I asked her some other questions just to be sure I was doing everything right and she was very rude and unhelpful. I'm not sure how the lady has a job there. She is lazy and barely wants to help out with anything. I ended up having to put her in her place. The other people that work at the front are very kind and people friendly.
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April 2023 by Kassandra K.
I dropped off a package to have delivered and the person at the front desk sent my package back to me and got the address mixed up. she did not confirm the address with me on the screen and skipped that step. I wrote on the package To: the address I'm sending it to and From: my address. she said I should not have wrote it like that and had to pay for it yet again to have my package shipped. Terrible service.
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March 2023 by Ryan Bolduc
The woman who worked Saturday the 11th is a rotten lazy useless person shes rude and never helps anyone she should not have a anywhere let alone a post office.....Worst post office ever the guy is awesome but everyone else there is rude and lazy.. last Saturday they closed 15 min early and left 9 people in the lobby and wouldn't even come grab everyone's packages.. the younge woman is so rude and she doesn't deserve her job .. terrible customer service and poor management......
