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March 2024 by Yahaira Thomas
Staff was very cordial both over the phone and in person. Both ladies, the one who helped me over the phone yesterday and the one who assisted me today were very nice. Facility was also clean and organized.
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December 2023 by Alexandra Griffin
The WORST post office ever. Our mail is constantly not delivered or delivered to the wrong address. We had many cards and responses to our wedding completely lost and USPS has absolutely no answers. The employees at this branch must be completely inept.
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December 2023 by Nancy Broome
Poor Gloria was here working alone right after the thanksgiving holiday. She kept her composure and helped everyone one at a time. Please get her some help.
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October 2023 by Mayra Montañez
My mail doesn’t get delivered and if it does it’s never on time. you can never get a hold of someone when you call and even at the post office it self they do not want to work. This post office needs a change of staff personnel asap.
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October 2023 by Adrienne Hammons
Received an attempt to deliver notification at 8:37 am. I was home and waiting for this package. They never attempted to deliver it! I have a Ring camera to prove it! What a joke! The problem is they hire LAZY people who want a good paying federal job. I guess my package was too heavy so they lied and said they attempted.
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October 2023 by Felicia Johnson
I always order packages, but just 2 weeks ago they couldn't deliver it. I'm not sure why when I have a over sized mailbox, if it's full get out the truck and walk. Thanks for the poor customer service.
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October 2023 by Bruce L.
Just Horrible? my mail is always missing. My vendors sends out checks and I never get then through my PO box. I am thankful that other Po Box customers mail my check to me after they are placed in their box. I have yet to receive mail in 9 weeks.
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August 2023 by Sharon King
I am always having an issue with my package being delivered. The mail carrier is always claiming it is an address issue but that is not true! I was told by someone at this post office that my package was sent back. But it was in my neighbor's mailbox. Now I have another missing package and they do not care!! They say it was an attempt to deliver and that is a lie. This is a awful post office.
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August 2023 by CJ Wilkins
I truly wish that there was a zero star I could give this USPS location. Over 2 months ago I forwarded my address from a PO box to an address of record and I have yet to receive a piece of mail. 61 days now, zero mail. I've taken four days off of work to go in person to inquire at this location and I get ZERO assistance, help or information as to where my mail is currently. Important documents that I need urgently I am unable to receive because of the incompetence of this location. The only thing they tell me when I go is "it's coming" with zero evidence, prove or documentation to verify I'm just to continue waiting an additional two months to receive mail but I've done everything on my end to have my mail received to my address on record. Please avoid this location at all cost if you live in Fort Worth
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April 2023 by Will King
The employees at the branch manning the service desks are awesome. However, the mail carriers are another story. When the red flag is up it means to take the outgoing mail. It doesn't mean to put mail on top. I put a letter in the box on Saturday and as of Tuesday it was still there. Maybe, retraining is needed. Especially what the flag up means! It's not complicated...see the flag raised pick up the outgoing mail!!
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April 2023 by darinka
I received a money order from a different usps today and I came to this location to redeem my money since it was close to home but it was very crowded . I tried to ask the lady a quick question before even standing in the line but she ignored me and told me to wait my turn . As it’s my turn she then told me I cannot redeem my money order and i asked her why can’t I if the different told me I could . She ignored me and I instead went to a bank to redeem the funds … very rude lady and very long wait times
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April 2023 by Yulenau ,Foste88r
I HATE COMING WAY OVER HERE,AND THE WORKERS ARE VERY VERY RUDE,LIKE REALLY I DONT WANNA COME HERE IN THE FIRST DAMN PLACE,AND THEY ARE EXTREMELY SLOW,WITH NASTY MOUTHS(ATTITUDES) AND THEY DONT CARE IF THE LINE IS OUT THE DOOR,THAT MAKES THEM EXTRA SLOW,I CANT STAND THE WOMAN WORKERS IN THIS PLACE,CAUSE PEOPLE SHOULDNT B TREATED THIS WAY..WISHY WASHY WORKERS,THEY SEE YOUR FACE EVERYDAY,BUT ACT LIKE THEYVE NEVER WAITIED ON U.I REALLY HATE THIS PLACE,AND U JUST STAND AT THE BLUE DOOR,NOONE EVER ANSWERS. BUT THEY SAY GO THERE,TO PICK UR MAIL UP,BUT WHEN U RING THAT BELL,EITHER THEY HAVE AN ATTITUDE,OR THEY DONT EVEN ANSWER IT. SO SICK OF IT.
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February 2023 by Jacqueline Jackson
They don't answer the phone. The carrier says that he doesn't have any packages for you. But once you check online it says delivered to your box. No packages and I've been waiting since 12/10/2022
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February 2023 by BigBear Taylor
I can't understand why I can get all my mail, but every time my granny sends me a package or letter for my birthday. It always comes up missing and never can find it. That's fishy for real.
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February 2023 by Angela
I HAVE TO GIVE MS. GLORIA HER HONOR ON A AMAZING JOB SHE WAS VERY PATIENT, KIND, AND HAD A SWEET SPIRIT INSPITE OF THE FACT IT WAS JUST HER TRYING TO GET EVERYONE OUT IN A TIMELY MANNER. SHE DOES NEEDS HELP REALLY BAD, BUT REGARDLESS OF THAT SHE HAD A UPBEAT ATTITUDE . GREAT JOB MS. GLORIA WE NEED MORE SWEETHEARTS LIKE YOU, AND THE OTHER LADIES WHERE SWEET AS WELL.
