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March 2024 by BHawk Pilot
I average one package a week “delivered” but never actually delivered. I deliver mail at least twice a week to the proper address. What will it take for you to get literate drivers or people who actually care about doing their job properly?
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January 2024 by Shavon Felder
They do not answer the phone, literally been calling for TWO DAYS & haven’t had time to personally go up there. -10/10 wouldn’t recommend this location!
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January 2024 by Debra Williams
The absolute worst postal service ever. Had mail on hold with daily notifications, I go to pick up mail and clerk says I have no mail?!?? What do you mean? I showed her the pictures of the notifications and letters she says that don’t mean we have it? Well who does????
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December 2023 by rafayabdul10
Went in to get my address registered by the post master and the staff told me to that they don’t provide this service here. Whereas the usps staff on the phone did explain that I should be able to get my address in the AMS at any local usps office. Useless staff, extremely unprofessional and liars.
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December 2023 by Daniel C (Mr Brazilliant)
I love how they mark the package as cant access to deliver.Yet the mailman is here after 1pm, everyday filling up the mailboxes no problem at all....
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October 2023 by anita sharma
I went to different location the guy at customer service was so rude !But the lady here was so kind I returned my package without the box ? !She made my day thank you so much ?
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October 2023 by Ebony Jayda
I placed my mail on hold and was calling to get pickup information. The clerk Cecilia left me on hold for 29 mins, told me that they sent my mail back even though it should still be on hold. I asked to be connected with a manger and she hung up on me. I don’t know where my mail is now. I submitted a survey this is by far the worst location in the world!
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October 2023 by Tumbles
Don't bother calling. If your package it delayed probably safest and fastest to just order the item again.
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September 2023 by Ansatsu Ra'Karth
We need to defund usps, they are a joke... Neighbors car broke down 3 feet from our mailbox. Lazy mailman won't get out of their car to deliver mail. Threatened to mark us as vacant when the situation is out of our control. I've submitted a suggestion to our local congressman to defend and separate usps from the government as well as stop making the government financially liable when they are in debt of 144 billion that the taxpayers cover. I would rather have mail delivered via fed-ex or ups since they are at least more reliable.
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August 2023 by Amanda Kelly
How does my package show up to your facility.... Where it should be!!!! And yall send it to waco???!!! Like the package was already here!!! And you all not answering the phones is ridiculous and lazy on your part.Are yall hiring because I have better customer service and can read clearly!
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August 2023 by Fly Mofo
If you order sum through usps just know you will not get it when it says, maybe a week after ?. Tbh they suck, im never ordering through usps
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August 2023 by Rita Mack
The was no parking ,the employee were parked in the grass . The staff was helping once I got inside
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August 2023 by Unknown Snakess
My package was out for delivery today and when I checked it, it said “Held At Post Office Per Customer Request” I DIDNT REQUEST MY PACKAGE TO BE HELD !! My package didn’t even come to my door !! The driver literally didn’t drop it off !! Now I gotta go to the post office to get it. I’m extremely irritated !!!UPDATE: I went to the office and the lady wouldn’t give me my package. She’s told me I need an ID with that name and address on it. I told her I have an ID with the name on the package, but not that address because I just moved here & she still wouldn’t give it to me. I don’t understand why not, because both the package and my ID have the EXACT SAME NAME ON THEM. Now I’ve gotta wait weeks for a package I was supposed to been had that was falsely put on hold, because I’m waiting for my new updated ID to come in. And she wouldn’t give me a reason on why my package was held in the first place.
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July 2023 by Min
They pick up the phone just to hang it up on you :/ I was calling to fix a mistake they made, now I have to go in three days in a row when it could have been fixed over the phone in 5 minutes. Wastes their time and mine.
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July 2023 by valeria ramos
I requested my lock to be changed on june 16, it is now june 28 and it has not been changed yet. I have called multiple times and no answer. I went in person and it was closed during the day with a sign that read "closed due to lack of workforce" what type of postal service is this? if they are not going to work it should be closed down. no help at all.
