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February 2024 by mr_ponyboy
The one of off Altamesa/Bryant Irvin. Fort Worth are so rude , they’ve got no desire to work and get offended by just asking a question.
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February 2024 by Doug Ross
My past deliveries 5 total delivered to wrong address, this is afyer I spoke with the delivery driver who denied she did itbeven after I watched her deliver it to the wrong address and the next day I went to the address and got my packages before she got to my house. I showed her the packages and the text I got that my packages were delivered before she got to my house. She denied she did it. Again today, delivered to the wrong address. Help
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December 2023 by Oleisha Johnson
They decided to take it upon themselves to change my package delivery schedule to pick up, then when I get there to pick it up the lady says yes I saw your package in the back. I waited for 30 minutes and then she tells me my label must have slipped off. They stole my package because her story changed so many times then she knew it was from bath and body, it’s the holidays I understand but only certain things go missing
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December 2023 by Rebecca Metcalf
The workers today remained kind and professional despite being under staffed and a long line. One customer was really rude to them in front of everyone. I'm important with their customer service skills. 12/12/2023 4pm.
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December 2023 by Wyrmshadow
Why is this place closed while others are opened? If I have a problem with my mail, I get home at 7, long after this place closes and it's not opened on Saturdays?Since I moved to this zip code, I've had 3 packages marked as delivered at 9pm. No one is delivering at that hour. Two of those packages came days later and one was lost! How can I get reimbursed for a lost shipment if the postal supervisor marks it delivered in the middle of the night?I'm never home for a signature delivery but getting something redelivered is impossible. From the main website not working to the actual postal workers never bothering with it.I never had this problem when I lived 10 minutes away in another zipcode. This PO is in the middle of a wealthy area yet the service is sub-par.I have a friend that is a letter carrier from another location and he was volunteering on my route. He told me there was no regular person for my area, always short handed.
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December 2023 by TESHYRA JOHNSON
THIS IS THE WORST POST OFFICE I HAVE EVER BEEN TO, EVER. THE MANAGER, ANTONIO RAMIREZ WILL NOT HELP YOU AND THIS IS NOT THE FIRST COMPLAINT ABOUT HIM AND THE CARRIERS OR EMPLOYEES. MY NEIGHBORS TOLD ME THIS WHEN I FIRST MOVED HERE THAT GETTING ANYTHING RESOLVED WAS GOING TO BE A ISSUE. IF U CAN, CHOOSE ANOTHER POST OFFICE!!!!!!!!!!
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December 2023 by Bethany Latimer
It’s the holidays and only one person handling the shipping of packages. Please hire people. A lot of upset customers waiting to mail packages and need to get back to their life. We are begging you to hire more help, please.
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October 2023 by Trilaijah
This is the WORST post office to ever exist. DAN is a slow incompetent worker who should be fired. This is the slowest post office ive ever been to in my life. Just to drop something off took 30 minutes. Do not go here
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October 2023 by erendira moore
Always the worst service , they never deliver my important mail with mine or my son’s name , but I have a bunch of junk mail for other people on time every time.No one ever knows anything, they never solve anything, it’s like beating a dead horse , they all need to go.
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October 2023 by Mario Baker
I'm burnt, they just lost a very timely sensitive letter of mines. And no one seems to care. I'll NEVER EVER us them again. UPS with letters for me here on out!
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August 2023 by Jena Campbell
Does anyone work in here? USPS in this location sucks and they’re all lazy!!!! They don’t want to answer a phone call and they don’t want to help you!!!!Very frustrating.
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July 2023 by Robert Booth
I took a box and QR code to print a pre-purchased label and drop it off.. When their scanner didn't work for the customer ahead of me in line or for me, the woman at the counter told us we needed to have them send a new code. Nonsense, their equipment wasn't working and they couldn't have been bothered to be helpful in any way.No sorry, no our system is down, no acknowledgement that we'd paid for postage and driven across town...as far as they were concerned, we were asking for some kind of favor. USPS mismanagement is truly on display at this location.
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July 2023 by Angel F
Long line, stood in line for 10-15min didn’t see a single worker. I left and took my business elsewhere. Worst post office ever. Other people in line left as well.
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July 2023 by Crafty Sasquatch
What do you expect. Lazy government employees over worked and over paid. Service does not exist at all. 1 teller for every 15 people in line.
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June 2023 by Lo Huynh
Incompetent. I want to move from my address just because of this post office. They are just lazy. Poor customer service and I've never had as many issues with packages being lost or not delivered as I have since moving to the area serviced by this post office. The post master here needs to retire because he is obvious incapable of running a post office. I would give zero stars if that was an option. I will be filing a formal complaint with the post master General.
