-
February 2024 by Damaris
If you’re planning on going to this post office, don’t, just go to another one even if it’s a little further out I promise it’ll be worth it. The customer service here is possibly the worst I have ever experienced. There is almost always some note being put out on the door saying they’re closed for lunch even though it’s during their hours of operation, or the post office lady will yell at you for coming in when there are too many people saying it’s closed and she’s not taking anymore customers. If I could give this place zero stars I genuinely would.
-
February 2024 by NA FW
Your item is being held... at the request of the customer.Who requested this??
-
January 2024 by megan
Many times this place has lost my mail. And the drop boxes outside are impossible to use unless you get out of your car, which kind of defeats the purpose. Staff inside is kind and fast though!
-
January 2024 by Davannah Broadway
On two occasions, over the past couple of weeks, I’ve come here to a partially handwritten note saying “system is down please return in an hour” with a time of 1:15pm. If a location is CLOSED during hours in which it’s SUPPOSE to be open, the hours of operation need to be updated. customers deserve to not have their time, money & gas wasted when hours of operation are not accurate.Everyone, you can file a complaint with the Postal Regulatory Commission online. Google it. Enter this branch’s zip code. This is a waste of our taxpayers’ dollars!
-
January 2024 by Kimberly Vogel
Quick and easy.
-
December 2023 by Dapril Sheppard
If I could select a zero, I definitely would. I made a complaint and clerk Alicia and manager Michael Martinez called me back. Michael was very rude, argumentative, unprofessional and lacks customer service skills. Please follow up like I did with the USPS Consumer Advocate. Google how to list a complaint on this ridiculous customer service
-
December 2023 by Painted Grace
If I could give a zero I would. The absolute worst post office I’ve ever been to. Disorganized, unfriendly, and completely incompetent. I have had several packages lost or damaged and it takes me a few attempts to get it sorted out. They currently can’t find the package I shipped a WEEK ago, and it took me 2 weeks to find a check that my client mailed to me. If you are shipping anything valuable, don’t EVER ship from this location.
-
December 2023 by Hannah K
Came in at 3 pm today and the woman behind the counter refused to help me. Told me immediately that the woman right in front of the was the last person she'd help until 3:20. No explanation whether this was a break time, understaffing, or what. I didn't understand her at first and she kept repeating the same thing over and over at me not very kindly.Sadly my experience with USPS as a whole has been getting worse over the last couple years. Two stars because this was my only time at this branch and it may have just been a random thing.
-
December 2023 by Anne B.
Closed during posted open hours. I was there today at 1:45pm and there was a handwritten sign on the door stating they on lunch break and would be back at 3:00pm.
-
July 2023 by Christina Wallace
I would really appreciate if they carrier would actually LOOK AT THE ADDRESS OF THE MAIL before just sticking it in a random residence mail box. This is NOT the first time this has happened. We just had a super nice lady come in and give us our mail because the driver CANT seem to pay attention.
-
May 2023 by Pam Croucher
The branch is smaller and located on a less busy street. The line is usually short and moves quickly. There is a pull thru area to mail letters from your vehicle. There are PO boxes available as well.
-
April 2023 by tjc Culpepper
I find the people who work here very friendly when I come in to mail packages.
-
March 2023 by Dana Gabrielse
Our packages keep getting delivered to the wrong address and the person told me their mail carrier doesn't ever make mistakes? Another time I went in to this post office a customer I was in line behind, was trying to resolve an ongoing issue very kindly and the person working behind the counter was so rude that it all escalated quickly to the point I didn't feel safe and left. We will never return to this post office.
-
February 2023 by Will Sain
Holier than thou staff refuses to help patrons in any way. Won’t fold folders. Won’t provide top tape for boxes with shipping labels. Literally the worst USPS office of all time and that’s really saying something
-
December 2022 by Brandon Foster
Your us flag pole is insult to veterans. Trashy looking flags. My grandfather was high level post office veteran in AZ. I know you trying to cut cost but at least have respect toward your flags and veterans.
