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March 2024 by Nirvana Wolfgang
they continue to say I’m not home without even checking, and then won't deliver to my front door even though my instructions say to do so. twice in a row, and they can't even mark it online so I can't schedule a redelivery. I have no vehicle yet they want me to come pick up the package, when they're the lazy people not doing their job. thank you for nothing.
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March 2024 by Ann Marie
Employees do not do jobs properly and management is extremely rude I would recommend you do your business elsewhere if you want any kind of respect and want to get your mail on time!
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February 2024 by chance wiggins
was recently there, the two cashiers had great customer service however the manager, i’m assuming, an older lady was incredibly rude to her workers. in an almost undermining & demeaning way. especially towards the older male employee. i disliked her intruding on my conversation with the cashier i can only imagine how her staff feels about her
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January 2024 by Lukas Schimmel
Waited in line and on phone for 3 hrs to be told to intercept my package I need to file a stopage of mail and was told to pickup package at 10 am following day. Came to pickup package and they sent it out anyways. DO YOUR JOB. How hard is it to find service anymore that is any good.
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January 2024 by Marilyn Reyes
The mail carrier that have assigned yesterday to make a package delivery left my mail box open and when I went this morning to pickup my package was gone with my other mail I'm trying to call the postal office and of course no answer so my case #59402444 if someone from the postal office is reading the reviews.
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January 2024 by Sam Hayes
Never had any issues. Love that I can drop off packages late at night and not have to wait or deal with a line.
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October 2023 by Rita Sanchez
Why can't are mail boxes get fixed we asked the postal carrier but she said to tell office where we live they said to tell the post office so what can we do
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August 2023 by LedaMama Hayes
Whoever is in charge of submitting change of address at this location is not doing it. 3 people, including me, this morning came in complaining about not receiving mail or change of address. If no one wants to type it in online should be available
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July 2023 by Preston Mann
USPS never notified me that I would need to be home for a delivery. They also pushed the delivery from the Friday/Saturday all the way to Monday (when I work) and failed to deliver it. Overall I’m very disappointed in how usps operates
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June 2023 by Haley Justitz
Not sure why all the low star reviews. I had a great time here. The employees were super helpful and nice. I always dread going to the post office because it can be tedious and stressful but today they made it smooth and easy. Keep it up guys! ?
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June 2023 by Lacy Douglas
I need you guys to redeliver a pkg back to my apt from yesterday. Why didn't the mail carrier just leave it in the office. All other deliveries are left in the office.
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June 2023 by A
Thank you Roman for expedient service. I also loved how friendly you were and really cheered my day up. Thank you so much! Kentucky welcomes you any time.
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June 2023 by Robert Pena
I would like the Post Master to mail an article from the new outside mailbox without getting out of the automobile; it’s in the most ignorant location; I went to deliver a mail this afternoon (June 2) and there is no way that it can be done from the car, so I had to reverse and bump into a car t directly behind me; after exchanging info, I then pulled four feet away from the mailbox and got out of my car and walked to the mailbox and delivered my mail; idiotic planning
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June 2023 by Janie Reynolds
Seriously haven’t gotten our mail in a dang week.. the lady that delivers our mail won’t deliver it because our mailbox is loose it won’t stay on because our other mailman hit 4 cars and mailboxes.. so now she is refusing to deliver our mail.. it’s ridiculous because having our landlords fix anything takes forever and it’s only broken because your driver ran into it!! So now I have to take time out of my day and try to get down there to get our mail.. and of course I don’t have a Texas license because I’m not required due to us being in this stupid state due to military orders. This is so dang ridiculous I miss our mail man in Oregon so much better.. customer service is Oregon not here in Texas!!!!!
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May 2023 by A B
My mailboxes at my apartments are broken and mail is stolen frequently, including mine. The post office clerk's response? "It's not our responsibility. Rent a PO Box for a hundred bucks."MAIL THEFT IS A FEDERAL CRIME.I'm going to the city inspector and contacting my lawyer. I've had enough.
