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November 2023 by Joseph Harrington
This a corporate store. The staff are very professional and did not pressure me into something I didn't need. Very courteous, I would recommend.
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November 2023 by WTFU Carter
Great customer service at this location!
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September 2023 by Bhuvana C
Worst customer service and the staff is rude
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August 2023 by Brigitte Hearst
When I travel in the superhighway, I may be able to spot this phone place for needing any help with urgency.
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April 2023 by David Dean
Staff was very helpful only reason not 5 stars prior issues with the company itself not the store store gets 5 stars.
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April 2023 by Vanessa Schroeder’s Photography
New SIM card and they put me under a new plan which will save $5/month.
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January 2023 by DA MACHINE
Didn't correct the problem had to return a new phone and got charged a restocking fee.
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November 2022 by solo chan
Very upset with the Rep by the name of Josh at this location more condescending than helpful
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July 2022 by Brandon Hutcherson
The internet that Verizon provides is the worse. Stick with just selling phones.
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July 2022 by Caelib Schmett
Second Verizon store I went to, just went to help my girlfriend when she got a new phone. The workers there took every opportunity to make sure we had the beat deals, the beat devices and saw to us in a timely manner while also making sure their attention was giving appropriately to us.
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July 2022 by Kay Carter
I really like this location. People in here are very very nice & helpful, ( especially for someone like me whose not very techy) lol
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May 2022 by Sabra Lamar
I purchased my upgrade online, but was having issues transfering data so I went to the store. Ivan was fantastic and patiently got my phone updated as well as discovered an issue with my SIM card. I will visit this store again in a heart beat!
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April 2022 by Vince R.
Bought a phone at Best Buy it wasn't in stock it was shipped to me without a 5 g SIM card. I went back to Best Buy they said we can not help you we can not activate Verizon phones if there shipped to you. So ok I call Verizon bounced around to different people then put on hold for 25 min I hung up. Went back to a different Best Buy they put a 5 g sim in the phone and nothing. They said just use your old sim that will work. The whole point in buying a new phone was to start hopefully using 5g service. Two weeks have gone by at this point I call Verizon they say go into a store so I go into this store. The door was opened for me, a gentleman said may I help you I walked over and told home my troubles he had me up and running in 10 min. Paired my phone for me and by the time I was home the phone has worked perfectly ever sense. I will be going back to this store. Great service, all the staff in the store was polite. I definitely recommend this store.
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December 2021 by jonathan Redden
Went an hr before they closed according to the Verizon and google and they refused to come to the door or answer simple question and shewed away
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September 2021 by Onesonya R.
Save yourself some time, and frustration avoid this location. I have been a Verizon customer for 18 years. Walked into this brick and mortar location and not even 30 seconds in the door and was advised by a "solutions specialist" to go online....for support...i just needed help transferring pictures from an old device to a new insurance replacement. I brought the c cable with me. I am guessing "in person" or customer service is asking too much these days. Or maybe in person help is only included when you are making a transaction. Good thing the "solution specialist" directed me to go online. I'll save 35% on accessories and a new charger. Which i could have purchased here. But when a "solution specialist" tells me they can't help me, after 30 seconds and without even trying to help. I quickly move on about my day. [but not before documenting and reporting this incident] this is definitely a training opportunity.Thanks Verizon of champion circle. I'll spend my money elsewhere...online perhaps. Solution Specialist is anInteresting title. Lack of customer service. No attempt to solve anything. Not a single customer in the store all the associates just sitting ?..... no wonder brick and mortar businesses are sluggish.People just don't know how to help people anymore.....i see why there were no customers in the store. I am eligible for an upgrade too. Oh well, i guess ill go online for that too. What a shame...
