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January 2024 by Cathy Evans
Patience in finding the right pair of glasses and ensuring that I used my benefits and received best value.
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December 2023 by Cynthia Collins
Visionworks will fill your prescription to your complete satisfaction!
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November 2023 by Beatrice Evans
It’s just bad, go somewhere else. Date of visit: 11/22 6p.m.So I went to the front desk at the store to inquire about contact lenses. One of the women just frowned at me and said, “we don’t do that here, you need to go next door to the doctors office and I don’t know if they’re still in yet.”So I go there and ask the female for an estimate on contact lenses. She tells me the price for the eye exam with insurance. Then all she says the price without insurance, “is more “. I ask her for the price of the contact lenses and she says to ask next door. ??I just left after that, I guess they don’t have bills to pay.
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November 2023 by Brianna Williams
This review specifically relates to the quality of the customer service I received over the phone. The person who answered sounded irritated from the start. She cut me off while I was asking a question only to ask for clarification later. She seemed annoyed by my inquiry about the cost of the visit with my vision plan. She was unable to answer that question. I decided to cancel the appointment and booked with another office. Their availability/hours are great! However, if you're rude on the phone, I'd rather not take the chance that the office staff will be rude in person.
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November 2023 by William Packer
Nice shop nice people plain talk strait talk. Why aren’t there more shops like this
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October 2023 by Jesus Saenz
Victoria took care of my issue with my glasses. Customer service was excellent.Issue was resolvedThank-you
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September 2023 by Caleb Wroblewski
Got air blown in my eyes; was pretty cool.
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September 2023 by Sharilyn Graham
Had a very positive experience with Victoria , yesterday at Hulen Mall . Very professional young lady . Went beyond expectations when she looked up a particular frame Hubs wanted . In and out in no time . Refreshing to see young person who cares about her customers and seems to like her job ! Will be back !
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September 2023 by Kimberly Epperson
Visionworks in Helen Mall is knowledgeable and very customer friendly.
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July 2023 by Pisces Snake
I had some unique requests that were completely satisfied. The staff is very friendly, knowledgeable and very helpful.
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July 2023 by Brandice Smith
My mom and I came in for her prescription for her contacts. She use to shop at one of the other competitor stores. Bad experience. She came in and the ladies here was so professional and warming.
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May 2023 by Wanda Ransom
I was suffering with anxiety because I misplaced or lost my glasses needed to purchase more immediately and she was very helpful and kind. Transaction was smoothly done. I have prescribed sunglasses which will work. Thank God I’m retired. I have other old glasses since my prescription didn’t change much. I feel good knowing that I have glasses on the way. Thank you!
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May 2023 by alex saucedo
Nice experience here at Visionworks, the staff is very attentive n explain all my insurance questions n everything to do with my eye exam. Thanks guys.
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April 2023 by anna banana moder
I had a great experience both at the optometrist and picking out and purchasing glasses at Visionworks in the Hulen Mall. The optimetrist was incredible. He told me exactly what to expect with my new contacts prescription and the pros and cons of the prescription. And the prescription for my glass lenses are perfect. The staff is AMAZING. From the minute I walked in to the minute I was done everyone I had contact with was friendly and knowledgeagble. I highly recommend Dr. Brinchman!When I finished with my appointment, I walked into visionworks and couldn't find what I wanted. The saleswoman pulled out a few glasses and in about two minutes, found the perfect pair. They were ordered and came in within the timeframe I was told. I walked in to pick up my glasses and they were there and ready. I tried them on and was on my way within a couple minutes. Awesome and friendly service all around.
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February 2023 by Wilson Houle
Everyone in this office is amazing! We were recently there for my kiddo to make the switch to contacts and they were phenomenal with him! So patient and so kind!
