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February 2024 by Andrew Myers
First time in this location. I can't remember the name of the employee but his number was 014888, guy was super helpful, took the time to hear what I needed and walk me through and answer any questions I had and point me in a really good direction. Very knowledgeable and had no issue with going out of his way to help me with some eating times and macro information. Also invited me back to the store to meet with his team on what they do as well. The best retail customer service I think I've probably ever had.
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February 2024 by AmosTV
It's sad to say this but, Due to customer service, I will not shop at this location anymore. With much respect, Arasely and Williams need to put their ego aside and learn how to treat customers. An emotional intelligence book would be a good option... Thnx?
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January 2024 by Mooney
I agree with all of the previous comments about terrible customer service at this location, specifically coming from the guy with the unkempt braids and appearance. I believe his name is Damien. My first time visiting the store and he was so rude because I was unsure about which stores they price matched. Then I called the store today to see if a specific item was in stock and he started arguing with me because I told him the price was different online then what he quoted me. They need to get rid such rude and disrespectful person. I will never return because of him and I hope the general manager/owner is aware of his rude and dismissive behavior and address the issue.
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November 2023 by Teri Gallardo
Nice organized store.
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September 2023 by c
If you come to this location, make sure you’ve done your research about whatever you’re interested in because the employees are uninformed and helpless.
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August 2023 by Jade Taylor
I come here often, sometimes just for an energy drink and a bottle of water. Other times to re up on whatever supplements I am using at the time. I came here to say I most definitely miss the previous staff, I used to be treated superb every single time I walked in the doors and that's what has kept me coming back. I'm well aware that all of their supplements are at list price and that is something that I can get anywhere. Now with new staff, I walk in, no friendly greeting and I alway encounter the same guy that looks extremely disappointed to see me. I'm not exactly sure why, but it's unpleasant enough that I will be shopping around for a new supplement location. I truly think people are losing a sense of what real customer service is and entails. Hopefully it's just a me situation and not everyone is treated this way, because it sucks. On a positive note, the store is definitely well maintained and clean so good job on that.
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August 2023 by Rachel Hernandez
This place has everything! Awesome selection and the staff are fantastic! :)
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July 2023 by J McClure (Justin McClure)
Just came in to buy some vitamins. Damien helped me out. Excellent service. He took the time to make great recommendations and went above and beyond to provide great service. Highly recommend this vitamin shoppe location off Hulen.
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July 2023 by MARIAN SHERFEY
Not a very knowledgeable or courteous female person.
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June 2023 by Christina Torres
I prefer vitamin shoppe products over GNC and other stores. I love their brand and once you go often you get coupons mailed to you and you can sign up for rewards. There isn't a vitamin shoppe near me and I think it's worth the drive to go to this particular store. Now it is pricey especially for someone I to fitness and health so I do plan to get a part time job there when my kids are older solely for the member discount LOL!
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March 2023 by Jeremy Tevis
Staff was extremely friendly and knowledgeable. Got everything I was looking for and some.
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November 2022 by Alex Shaw
The store had a big selection but I wasn’t offered help once. Then when I bought my item I wasn’t given a bag. Just placed the item with the receipt wrapped around it
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August 2022 by cheyenne tucker
Pretty pathetic when you spend a $100 or whatever might you spend and they won't give you a bag not unless you give them 50 cents 50 cents not gonna break the average person but that's just tacky I'll shop elsewhere from now on
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July 2022 by Sherry Osicka
Service is great! Very knowledgeable!
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June 2022 by Bryan R
Never disappointed when I go here. I sometimes come on the weekends to grab a drink or two and maybe a few protein bars. The last time I popped in there were 3 gentlemen working. All of them friendly and very personable. I am not sure if one of them is the store manager but I see him all the time for the past few years. They treat me with great respect even though my purchases are small. Thanks again!
