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March 2025 by Kayvion Waldrup
Kevin the manager there refused to give me my money back or my item that i paid for on a pickup order. He stated i needed to call my bank when my bank did not make the error WALGREENS DID ! Very unprofessional & rude. This manager deserves to be fired!!!!!!!!!!!!!
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March 2025 by Dane Adkisson
I would be rating this place one star if it wasn't for the fact everybody I talk to up there is very pleasant and courteous. With that being said I also have to say the following:
I'm not sure what has happened up there lately, but if you're trying to get anything done over the phone, which you will have to do because it doesn't seem like prescriptions can be successfully completed without having to make a call to the Pharmacy for one reason or another, plan on spending anywhere from 20 to 30 minutes on hold.
If you are signed up to receive text notifications about your prescriptions, be prepared to sporadically get updates. You may get a text that your prescription is ready, you may not. Or you may get that notification right after you pick up it up. It's random 🤷🏼♂️
But what you can normally count on is getting a text saying your prescription is on hold. Which will require you to make that 15 to 30 minute phone call just to sit on hold so they can run the prescription through a few different ways to get it to process correctly. Which should happen without ever having to make a phone call.
Also, you are working in the United States of America, please learn how to read and speak English appropriately. Mispronouncing the name Dane is like mispronouncing Joe. It's not Danny, and it's not Joey. Come on.. There's 4 letters in the word. 🙄😒🧐 I understand some people may not think this is important, but I do. Especially if I am expected to call others by their proper name.
I'm not sure if the entire staff got fired and a new staff got put in, but whatever has changed in the past couple of months is absolutely horrible. I've been coming here for over a decade and I've never had this many issues.
Also count on the line at the pharmacy being ridiculous and having to wait 15 to 30 minutes. Both at the drive-thru and inside. No exceptions.
There is no such thing as getting something done quickly there anymore. Every interaction I've had with this place for the past several months has been like passing a kidney stone.
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February 2025 by Kalee Brett
I don’t understand why it takes so long to process customers through their drive thru. Been sitting here for 30 minutes with only four cars ahead of me.
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October 2024 by Patrick Durham
Call at 11 am I was told prescription would be ready at 2pm 4:30 pm still not ready how long does it take yo count pills
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September 2024 by Stephen Yale
Incompetent rude service I wouldn't piss on this place if it was on fire
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June 2024 by Aryn.420
It's over priced
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April 2024 by Derek Boone
No one is ever at the checkout counter. At least put some self checkouts if your staff is going to be lazy and unavailable.
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March 2024 by Shawna Ford
We are grateful to Jasmine for her help today at the pharmacy. Her customer service went above and beyond! Thank you!!
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May 2023 by David Smith
Good service and fast
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March 2023 by Reggie Blanchard
Not so friendly staff and not a lot to choose from
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February 2023 by Brad Roberts
The person at the photo said she was new and needed help from the manager. The manager, Gabby Florez, came out and said she was too busy "counting money" to help but said to go ask Jessie at the checkout booth. We walk over to Jessie and his phone rings. I've known Jessie for 10 years from going in the store. The call is from the manager who told him not to help in the photo booth. I hate that Gabby Florez lied to us. My wife and son couldn't believe it either. I hope they can train her as I doubt this meats Walgreens philosophy.
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February 2023 by Kinglandmuzik
These people are the rudest people I've ever met when you walk in they don't speak they don't say hello they just they just inappropriate non-professional people I would advise not to go there they customer service sucks
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February 2023 by Brad R.
The manager, Gabby Florez, was mean to us and unprofessional. I am so shocked that I had to post.
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October 2022 by Maithali Patel
The people working are very rude. This is my 2nd time coming here and all they do is give you an attitude. Definitely don’t recommend this Walgreens. They need to get a better staff.
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August 2022 by Brittany Hernandez
Honestly just felt the manager at night, all I remember was she was Hispanic possibly, with long hair pulled back, was very annoyed and showed it helping people and the cashier. There was a long line and people were stopping her to ask questions and about the 2nd eye roll and sigh I just had about enough of that behavior, that kind of language is very inappropriate let alone for some in management. We see that.
