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January 2024 by LaToya Cooper
Worst experience. Mary is rude. No greetings or nothing and it’s obvious she didn’t want to do her job ??♀️
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June 2023 by Nadya P.
Kyle was phenomenal!! 10/10 would recommend him to anyone! Excellent customer service, knowledgeable, reliable, and very kind. He explained every aspect/step along the way clearly and concisely. He deserves a raise hahaha! Go Kyle!!!
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May 2023 by Brandi Mock
Kyle D. Whittemore great person deal with great customer service always help me I appreciate him .wellsfargo on 525 Carroll street
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April 2023 by Aadesh Shah
Worst service ever the lady acted like we don't belong there and was trying in every possible way to not help and call the bank instead they hire such clown ppl. I feel sad the good employees who have to deal with all this.
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November 2022 by Danny Nguyen
I made an appointment online at 4 pm and when I got there, the banker looked sort of hesitant to assist me after looking at his watch. And then he be like oh yea just come have seat. Then I told him I wanted to close my account and open a new one, he then said We can close it for you but we can’t open a new one today because It’s kind late now. I was feeling right in the beginning by seeing this man’s gesture. I’m like its okay you don’t have to close it down and then come back to open another one on a different day. They are just lazy and should not do appointments anymore
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November 2022 by Danny Adventures
I made an appointment online at 4 pm and when I got there, the banker looked sort of hesitant to assist me after looking at his watch. And then he be like oh yea just come have seat. Then I told him I wanted to close my account and open a new one, he then said We can close it for you but we can’t open a new one today because It’s kind late now. I was feeling right in the beginning by seeing this man’s gesture. I’m like its okay you don’t have to close it down and then come back to open another one on a different day. They are just lazy and should not do appointments anymore
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November 2022 by Mohamed Alsadi
The worst customer service ever…the employees does everything they can to make you waste the most time and to complicate everything and literally they do everything not to help you especially the bankers
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July 2022 by Mikayla Freiburger
Went in to replace my lost debit card and the man who helped me told me what I came in for was easily done in the app, like I was wasting his time even asking/being there. When I told him I’d rather do it in person he asked for my Id, I provided it. Then he asked for another form of Id, like a debit card, I told him that’s why I was there, to get another one. As someone who works in customer service, the last thing you want to do is tell them “oh you can do it on the app” instead of actually helping.
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May 2022 by Jonny Tran
Terrible banking service at all of their operations. Why does it take days of calling and bringing in documents to open an account in 2022? A waste of time working with this business.
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May 2022 by Nhat Tran
Terrible ineffective bankers at this poorly staffed branch. It shouldn’t take half a day to staying in the branch for a banker make a call to verify documents.
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April 2022 by timothy galloway
This is the best location I have a beer toEverybody is nice at this locationAnd y’all keep the place cleanYou don’t have to wait that long at this locationI’m going to keep coming back at this location
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December 2021 by chad hollingsworth
Probably the slowest bank I’ve ever been in my entire life. Horrible! I live right by it but will drive out of my way to avoid this branch
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October 2021 by Barbara Harding
Lisa and Kyle spent hours helping us after my mother's account had been fraudulently accessed. I can't say enough about how helpful they were.
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December 2020 by Michel Toon
I've banked with Wells Fargo for 16 years and this location single handedly pushed me to closing all my accounts.
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November 2020 by James Harding
Lisa and Kyle spent hours helping us after my mother's account had been fraudulently accessed. I can't say enough about how helpful they were.
