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February 2024 by Roe
Love the ladies here. Always nice and friendly. Thank you.
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February 2024 by Madeline Ramsey
Had to cal the store five times to get the phone picked up and was instantly hung up on when they finally did. For a job that's so easy the employees sure are lazy.
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February 2024 by Allan Roman
Great bank ? excellent staff and friendly too ?
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February 2024 by Charmy Unadkat
The staff was very supportive?Staff gave me excellent advice about several other banking issues.
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December 2023 by E. Cristina
Horrible customer service. We tried to notarize a document and the cashier refused to help. Another gentleman was even able to help but she kept saying no. They are never willing to help. This cashier is so unprepared to deal with the public.
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December 2023 by N Roma
Absolutely horrible customer service! I showed up well before they closed and the teller refused to get a banker to help me out with a wire transfer because it was “too close” to closing time. Even though I had already been waiting in line behind other customers.
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October 2023 by Sahar Shadgoo
The lady fama at the front desk is wonderful and I feel so bad that the management at this bank thinks it's okay to staff her all by herself at 12 pm during lunch rush with a giant line of people to help. With two lazy managers just sitting in the back. The drive thru lady was so sweet and helped when she wasn't swamped but yeah such a bad bad look. And this is the first time I'm walking into a Wells Fargo as a first time customer.... we have got to take better care of our employees. Fama deserves a raise and so does the lady working the drive thru
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July 2023 by Glenn Ashcraft
Rarely, if ever, do I give a review. Terrible experience with the customer service at this bank. Not naming any names.
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June 2023 by Customer 1.
I opened an account online and am going to close it as soon as the card arrives in the mail. I tried to set up billpay and there were so many issues. It autopopulated my middle initial into the last name field. I had to keep deleting it. Also, the zip code field only allowed 5 characters. Some require the 4 digit extensions, which have been in existence for years now. So, silly me, called technical support to ask about that. The guy, that I could barely understand, and he couldn't understand me, no matter how slowly I spoke, said "that's how it works". I asked why it would put my middle initial into the last name field, and he said "it is named". Seriously. I asked him to repeat himself a few times and that was the answer. He didn't understand a word I said. he said his name was L. Or maybe his masculine sounding voice was saying his name is Elle. who knows. I banked with them briefly in 1999 it showed. Now I remember why I left. When I googled banks near me.. it showed WF at the bottom of the list on customer service. voila.
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May 2023 by James Wilson
One of the best ran banks I've been too. Very courteous staff, extremely helpful, and extremely resourceful. From the Tellers to the Bank Manager I was very impressed. Special shoutout to Isabel for making it happen!
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November 2022 by Gary Felts
Daniel was very helpful in getting several changes made to our accounts. He also have excellent advice about several other banking issues. Nice location, great service
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November 2022 by Bronskin Gilman
They don’t have restroom for customers! That’s a big no…no! Wells Fargo is a big bank!
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September 2022 by Jacob Chavez
I will never deal with employee Joice. At this location Ever again. She stood over me and and used a tone that was completely uncalled for. Not sure if she’s having a bad day or what but, I will never deal with Joice at this location again. I live a few blocks away from this location. But will gladly drive to another location so I never run into Joice again. Never even got my question answered because of this interaction.
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September 2022 by Dy Phan
So disappointed, used to like this bank a lot, stopped by to open new bank account for my mom with new name,(my mom used to have bank account here with old name),they asked me show documents with new name,even i showed them correct name on green card,social,passport..they still wanted more. Thats fine,went to Bank of America theyre so nice and willing to help us and did so fast
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September 2022 by najam mirza
Absolutely Horrid Service. Will be closing my account this week and moving to a different institution. I went in there, hoping to wire some money. They said no banker was available, and I'd be better off doing it at home on my app. Well, I wouldn't have come in to the bank if I wanted to do it on my app. Nevertheless, I came home and tried to do it on my app, and lo and behold, you can't do it. Now I have to go back to the bank and waste another 45 mins to do something that would take 3 minutes at most places.
