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April 2024 by Randy D.
Choices would be good if they would keep them stocked, deals are okay, not enough employees doing checkout. They need help.
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February 2024 by Jeff B.
Very good grocery store. We've recently shook up our grocery practices, having been in a sort of Krogers trance for a decade or so, going out of habit to the one near us since it was new. But it's been in steep decline and with the arrival of HEB to the area, we woke up and are examining the grocery landscape we've been blind to. We since have been coming here and we are very pleased! For starters, this place looks immaculate, totally spotless, so orderly and neat it's amazing. We even said "this place is roughy the same age as the Kroger up the road and this proves Kroger has no excuse to look so dilapidated, when THIS is possible in roughly the same area". It's so orderly, I couldn't help but even straighten up the voids I made in the products as we shopped like I worked there! Haa! I just respected it, you know? Anyway, the prices are on average a bit lower too, some by a lot! I believe the reason is they don't dabble in the annoying point system or the apps to try to hook shoppers into a "marriage" of sorts the way everyone does these days. To not even try to game shopper's behavior or try to track them at all they don't have to invest in it, so everything is straightforward and they have a lower overhead. I LOVE it. I'm done with having Kroger hook me into buying gas from them in a loop of trying to get the most out of points nonsense. Winco is the simple old way and I've missed it (and a little annoyed at myself for missing out all these years, but no more)! The checkout is great, staffed far more "human" than Krogers, and even have the choice in paper/plastic to optimize your sacking. The employees straight-up seem frankly happier to be there, and authentically, not robotically acting out a script. A nice bunch. They surely must be to actually try as hard as they do and it shows by just looking around. I could go on and on, we were very analytical about our "change-over" and we doubtless will be checking out HEB when they finally open, but regardless how good they are too, Winco has TOTALLY won us over and we will be coming back here regularly for good! Thanks, Winco!
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December 2023 by Ron L.
What do you get when you cross a warehouse with a grocery store? Winco. Winco has no tiled floors, plastic greenery, or high prices. It has nearly everything you'd need to put into your refrigerator and pantry, at prices that make you sing like Prince, "Tonight we're going shopping like it's 1999." The selection is yuge. Same varieties of fruit that you'd find at Kroger or HEB, but more of it. Large meat section, with both raw meats and packaged meals. Bulk candy and health food. Canned goods, boxed goods, frozen foods, they got it, and at low prices. I also found a few things that I haven't been able to buy since escaping the rapidly-failing state of California. If you need food and are price-conscious, Winco is the place to go. And there's other Wincos around the Metroplex if this is too far away for you.
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October 2023 by John F.
The self checkout scales are terrible. It continues to stop checkout for items removed from bagging area. Had to call assistant three times to unlock the checkout from erroring so many times for weight scale and items removed.
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November 2022 by Joy L.
I had a really weird experience with Winco. It's kinda funny but at the same time frustrating. I told the cashier that he rung my red cabbage with the wrong code. It was more expensive than the actual price I saw. I kept telling him and the last thing he said was "you got me there " .... HUH?! And kept going with my groceries. Lol, he basically charged me twice the amount but that's not even the issue anymore. He just sounded like he didn't care like sir, I'm letting you know because it's my groceries you're ringing and I'm paying for them. Just a crazy experience.
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August 2022 by Candida Payne
The Western Union rep, Jerluz emp # 081 is very unprofessional, non friendly and rude. Sent $ out of town and Jerluz decided that the funds were fraudulent. Mind you, I had to given my driver's license and paid with my debit car which matched. I asked to speak to a supervisor so he disconnected the call. I was on hold for over an hour to wait to talk to someone and was hung up on. This was the first call. 2nd call held for 30 mins, the rep went through the verification process name, address, etc then all of a sudden he couldn't hear me and said he was hanging up and I needed to call back. 3rd call 35 mins wait Brenda went through the verification process then said she needed to call me back. What? Mind you I am on the phone that she is going to call. She ask several questions. Purpose, relation, etc. And she releases the $'s. 4th call -25 min waiting period; Immediately ask for a Mgr. and the rep repeadly tells me weird stuff like the back canceled my transaction and that's why we kicked back. I repeatedly ask for a Mgr. but it is almost useless. I went to the store around 3 and it is almost 9 pm and I just finished talking to WU. The Mgr was super friendly and constantly apologized, but whatbwas the purpose if you really were going to assist the customer.They said that I could try and make another transaction. I will never ever NEVER willing submit myself to this torture again. I have sent $ several times in the past for work with western union, but no after this. If I could give a negative (5) rating it would be still too good. #beyondfrustrated #negative5stars #donotrecommend
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August 2022 by Michelle J.
There are things to appreciate about WinCo, mainly the reasonable prices on basically everything. Personally, that's my favorite thing about this store. If there are certain gluten free items that you purchase you might have to search a little harder. And honestly, depending on what you need, come up empty- handed. In what has become the typical situation, WinCo does push the issue with self checkout by having one million registers and about 2 cashiers working at any given time. Even if you do get a cashier be fully prepared to bag your items yourself because once the cashier rings you up and hands you the receipt you're on your own buddy. And WinCo does not accept credit cards, don't even try it. Debit and cash are how shopping is done here. One last thing, if you like prepared hot food from the grocery store deli I suggest avoiding lemon pepper wings because the only flavor coming through, rather strongly, is salt. Keep in mind, WinCo is not really a specialty grocery store in any way.
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July 2022 by Rebecca W.
Love this Store in Alliance area Fort Worth Tx. Clean and friendly. The fried chicken is awesome!
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June 2022 by Allyssa P.
Huge winco with lots of selection. We came in a few times to pick up thing here and here during our week stay. Loved that it was open 24/7 and we really good drop one whenever we needed something! The store is clean and organized too.
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April 2022 by Karen H.
A couple weeks ago, we went through the register line. The cashier seemed angry and was scowling at us. Just because you're closing the line, doesn't give a person a right to scowl at us.
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April 2022 by B. G.
Saturday night, 9 p.m. only 1 cashier at a regular register with 5 or 6 people on that line waiting to check out. Every self serve register was utilized and had a line of people waiting. When I finally got to a self-serve register, the scanner stopped working after every 3 scans for me and the 2 registers next to me. Seems like it was happening to each register because we had to wait for the customer service person to eventually come over when it stopped scanning. She was rude for an employee owner. They need to remember that there are 3 other grocery stores, so when it takes 35 minutes to check out of a self serve register, and Winco is not on my way anywhere, I won't go back. They have forgotten that having customers and good reviews keeps them in business.
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March 2022 by Peggy S.
That was the worst rotisserie chicken ever in the history of rotisserie chicken. Other than that, fairly decent produce.
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March 2022 by Kiersten W.
I love this grocery store! This is my go to grocery store. Everything is always clean and well stocked. The prices are impossible to beat. There has not been one other store that has allowed me to purchase weekly meals for a family of five for less than $80. I highly recommend WinCo for any families looking to grocery shop at a reasonable price.
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January 2022 by Jesse E.
Lots to choose from. I really love the bulk items but, Not always the best deal though. I do appreciate it that it's 24 hours.
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November 2021 by William M.
My wife has been going to this Winco for about a month. It is a little further drive from our home but it has a lot fresher product and little or no outdated product, and not being totally taken over by its own brand, all like the Kroger we used to use. She really likes the prices, the quality, the choices and all aspects of shopping there. We will continue to go there. It is worth the extra few miles.