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January 2024 by Manuel Reyes
Amanda and Angelica and Anna are always ready to help me. I have been banking here for many years.
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January 2024 by Paulo Manuel
I was well attended by David Dominguez.Thanks for the attention ??
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January 2024 by Jesse Castillo
Greeted with a smile and friendly. Usually in and out which makes it easy.
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January 2024 by Kennith Monroe
Kayla and Amanda rock. They helped me so much with my mobile banking. I appreciate them alot
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January 2024 by Juan Canales
Yes Woodforest is a good bank Amanda and Angelica and Anna the whole team for real have the best customer service that you could ask for been banking here over 5 years I recommend this bank to any one looking for a-1 customer service
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January 2024 by Sharon Forbis
Very nice people to work with
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January 2024 by Brenda Hagins
Great people I've known for years, that's why I stay.
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November 2023 by Mackenzie
I had a bad experience at this bank 5+ years ago and still think about it! That's how rude the woman was. I had banked there for YEARS, and for a few months I cashed my paychecks instead of depositing them (they were small, the money got spent pretty quickly, and after an issue with fraud on my account that's just how I decided to do things at the time.) One day this particular lady told me I couldn't cash my checks anymore and they were not a check-cashing service. I was like, "ok that's fine, can I please withdraw all my money and close down my account?" I wasn't even mad and was being nice, as usual. But she was SO rude and said they couldn't close my account. So I was like ok can I just have my paycheck back? She took my paycheck over to her coworker and was whispering to him, holding it... they were acting so weird. This was a payroll check from my job that I'd been at for years. She came back over to me, started randomly questioning me. These people saw me ALL THE TIME (every Friday for years), mind you. I had to ask the man (I guess her manager) to return my paycheck to me, since she was withholding it from me for literally no reason. He did. I also asked to withdraw all my money (it wasn't much in there) and to close my account. Which he did. He was like, "you've always been a good customer..." Yes!! Then why were y'all treating me like a criminal? The worst customer service I ever had in my life, was here.
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November 2023 by Sherry Smiley
My account was tagged for fraud alert Friday. The mice customer service rep was concern about my money being stolen that she she wanted to disable my on line account and my debit card and which she end up doing. I went and got another debit card the same day. I went today to try and get my online banking back up. They wouldn't take my paper license from the state which don't expire until 11-15-2023. I can understand if you told me first thing out your mouth. The young man asked can they accept that and she said yes and pointed at the date then when I said what I was there to get my on line back up and they looked confused and said I had to wait until my license comes.
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September 2023 by Calcifer 302
this branch is the best. they helped my wife resolve an issue with a check that she deposited at another branch and the other branch lost and refused to investigate. the ladies here were able to get things resolved and are absolutely the nicest! we only go to this branch from now on!
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April 2023 by Ken Ray
This has been my bank of choice and will continue to be my bank of choice. Great customer service. Fast, efficient, and no worry banking
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April 2023 by Teddy Kennedy
I would spend $30 dollars to get a tire patched anywhere else before I would ever come to a Walmart and pay $18 dollars again, been here since 5:20 it is now 7:00 worthless.
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September 2022 by Leaman Evans
Been great and customer service at this location is above and beyond.
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December 2021 by Alexis Marie
DONT BANK HERE THEY ARE NOT Professional I am out of state working and dealing with nothing but problems on the phone Customer service is a joke Don’t Bank here!!!
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November 2021 by RomanOpensCards
Terrible customer service. Worst bank ever especially this location. Elsa was not a help and even recommended going to a bank of America because of their error. I think I just might do that because I been banking with this bank for 15 yrs and never had this issue pop up.
