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March 2024 by Nathaniel Wren
Fantastic work! Easy in and easy out and had exactly what I needed!
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February 2024 by Keylan Smith
I had a great time and would recommend to all my closest friends and family
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February 2024 by Brenda Sigala
Beautiful store, beautiful people and just an amazing experience over all! Shout out to Lexi, for being very patient and kind every step of the way!
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December 2023 by Amanda Tredway
Horrible customer service. Ladies who work there are rude and disrespectful, no regard to human emotion. Will be going to a different Zales from here on out.
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October 2023 by Yeiazel Balaguera
I found the most beautiful sets in this location. It was really nice how Lexi was taking care of me and showed me the items that I was looking for. The best costume service I have ever had
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October 2023 by Judith Huerta
Natalie was superb friendly she greeted me at the door and asked what I was looking for, then she directed me to Lexi who was so helpful in finding exactly what I wanted she gave very precise information on delivery I asked to be called if anything happened when a week later I got a phone call from Melissa telling me one of my orders have arrived and called me again to tell me my last order has arrived I felt so informed and cared for by these three wonderful ladies and would recommend to anyone!! ?
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August 2023 by Nathan Phillips
Great selection. Josh was an amazing employee at helping me find the perfect ring. Very friendly and good and explaining everything. Thanks!
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July 2023 by Jack Sparrow
This store was amazing! Shannon helped me out the entire time and was very knowledgeable and helped me get a custom diamond ring, definitely recommend for engagement ring shopping!
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June 2023 by Leslie Reisdorfer
Josh was so helpful. We came in the store for something specific and he was able to find everything online. we were able to buy a ring, earrings and a necklace.Thanks Josh!!!
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June 2023 by Tierra Matthews
Josh was fantastic! He helped me find exactly what I wanted in the exact price range I needed. Excellent customer service! I’ll definitely be back!
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May 2023 by Loren Hall
We brought my wife’s ring in to get repaired. Shannon went above and beyond with the customer services she provided. We have had the ring so long it couldn’t be found in their systems. She even continued to research after we had left the store and due to her not wanting to give up she was able to find it. Thank you for the absolute awesome job. We will never forget this and how happy we are. The next time I buy jewelry for my wife, I’m going to Shannon!
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May 2023 by Porter H
Go see Shannon at this location she is amazing!!!!!! Skip the Hulen Mall Location.I will start with saying we have purchased several items from this location. I purchased a mothers ring online since they do not offer any display in store. I called the online store on a Thursday when I received it because it wasn’t what we expected. They told me no problem I could return it to any of my local locations or I cold ship it back to them. But when I went into this location the manger “Julia” informed me that they couldn’t exchange or refund any custom orders. It was store policy but I took it to the Zales outlet location on Chapel Hill and Shannon had it swapped out and had it refund into my account before I left the store. Skip the Hulen location go see Shannon at Chapel Hill location!!!!
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May 2023 by A'mya Garcia
Had a wonderful experience with Josh! He was very helpful and patient with us and with his help we found our engagement ring! Highly recommend this location!!
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April 2023 by Adrian Vasquez
Great help from Josh, Melissa, and Natalie. Very welcoming and knowledgeable about the selection of rings that we checked out. No pressure and not feeling rushed to purchase items. Definitely coming back!
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April 2023 by DFW Elite Services
I bought my wife a set of diamond studs at this location. It is NOT the same outlet store that was on the hill. Staff was friendly and not pushy about what I wanted. Would definitely recommend. I was helped by Josh and he was pretty knowledgeable and made it fun. Will definitely be shopping here in the future.
