About Best Western Franklin Town Center Hotel & Suites
The Best Western Franklin Town Center Hotel & Suites is a clean and friendly hotel. The rooms are described as beautiful, clean, very clean, nice size, and well stocked. Staff members are consistently noted as friendly, helpful, courteous, cheerful, and going over and beyond, with excellent customer service at the front desk. Amenities include a complimentary continental breakfast that is hot, good, and better than other places, with plenty available. The hotel features an indoor pool and a clean laundry room. The parking lot is well-lit and clean, contributing to a sense of safety. Some guests noted the location is convenient for events like baseball tournaments. A minor drawback mentioned is early morning noise from nearby train tracks. Additionally, the indoor pool is not heated. Overall, experiences were very enjoyable, better than expected, and guests would stay there again.
