About Best Western Franklin Town Center Hotel & Suites
The Best Western Franklin Town Center Hotel & Suites is a clean and friendly hotel. The rooms are described as beautiful, clean, very clean, nice size, and well stocked. Staff members are consistently noted as friendly, helpful, courteous, cheerful, and going over and beyond, with excellent customer service at the front desk. Amenities include a complimentary continental breakfast that is hot, good, and better than other places, with plenty available. The hotel features an indoor pool and a clean laundry room. The parking lot is well-lit and clean, contributing to a sense of safety. Some guests noted the location is convenient for events like baseball tournaments. A minor drawback mentioned is early morning noise from nearby train tracks. Additionally, the indoor pool is not heated. Overall, experiences were very enjoyable, better than expected, and guests would stay there again.
Great staff, comfortable bed and rooms are clean. Stay for work and for the past few months I haven't had an issue
December 2025
We stayed on 12/17/25. This hotel and staff were awesome! They have just completed a remodel. Our room was very nice and clean with a comfortable bed. Complementary breakfast, coffee and juice. I would definitely recommend staying here.
July 2025
Room was beautiful and clean. Our only issue was the early morning noise from the train tracks across the highway. Lots of beeps and honks!
