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April 2024 by Daniel Bulick (Ghost)
Ok food when I got a heath blizzard only the heath was on top not mixed in.
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April 2024 by C D
Got the hotdog which was delicious. The weiner was grilled so the outside was crispy...yum! Sauce was very good and messy but worth it. Substituted onion rings for the fries. They were really crispy...best ever. Service was very friendly and dining room was clean.
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March 2024 by Kalista Salazar
Just sad all the way around!If this dairy Queen where a person in whole.I would suggest counseling! Just saying thoughts and prayers!
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March 2024 by Mac Green
Paid for taco salad and I got it it had two bites of meat and hardly any lettuce just
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March 2024 by bong glitter
The most disgusting DQ I've ever been in. After placing our order, Jayden was eating her lunch, licking her fingers as she placed food into bags. GROSS.When I received the order it was wrong. The steak finger basket and all three orders of onion rings (I only ordered one)Were burnt. The steak finger basket was inedible. It was burnt to a crisp and tasted like it was cooked in old, very old oil.I spent/wasted $21.00 just to feed it to the birds. I assume they passed on the burnt disaster too.I'll definitely take your survey.
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February 2024 by Craig Hunter
It shouldn’t take 30 mins to make 1 burger like really come in this is a fast food restaurant not a slow food
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February 2024 by Dana Donaldson
So I just wanna give a HUGE shout out to our Franklin Texas Dairy Queen tonight! With all the negative reviews they have gotten over time I wanted to give my positive experience in hopes that our community will give them a chance again. Tonight being Friday I was tired & didn't feel like cooking so I had a craving for a dude sandwich. I came to the drive-through, ordered my dude & chili cheese fries & the workers were quick to take my order as well as had polite customer service. When I got home to eat I was so satisfied with the quality, temperature & taste of my food! The dude was ON POINT! it was so hot & delicious. The bun was toasted on both sides & buttered. I was pleasantly surprised with the freshness of my food. Thanks DQ in franklin! ???
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January 2024 by William West
I've been to this Dairy Queen several times now. The 1st couple of times, the food was awesome. The last 3 times I've visited, they have been out of ketchup.....( A staple for fries ). How does a burger joint run out of ketchup?? I don't know if they have changed management or just cooks but the burgers started off awesome and have wound up being a "visit if you have no other option situation". For starters, the burger is built upsidedown. The veggies go under the meat... Not on top. Also, I like mustard but come on!!! At least 2 tablespoons of mustard on every burger? That's overkill and it just makes it a sour mess.The drinks are fine and everyone knows you just can't beat DQ soft serve. But lately DQ in Franklin, sucks.
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January 2024 by Bryan Kellum
I got there and it looked like a ghost town no one behind the register or in the kitchen there was just one person sitting at a table and I had to go ask her if I could order for her to get up and take my order she was not friendly at all, I kept trying to order thing like ice-cream or drinks or things that were on the menu but they said things like we are out of ice-cream or the ice machine is not working or we are out of chicken strips. So I ordered the burgers a few of them and set down at a table to wait for my order and the place is just filthy it's currently been 15min of waiting and no food yet I've lived here for almost 30 years and it has always been horrible and disgusting and so many people get food poisoning they need to shut it down
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January 2024 by Alyssa Marshall
All the employees that were on the clock were standing around not doing anything. They act like they don't even wanna be at work. The way they come off to customers is horrible. Lobby and bathrooms were disgusting. None of the tables were cleaned or anything. Worst service ever! Food was good and fresh tho.
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December 2023 by Scott Burns
Burger and shake special was awesome. Flies were a problem.
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December 2023 by Solomon Badders
Paige is amazing!!!! You do not receive service half this good at a dine in only restaurant. This establishment and the people running it have restored my faith in the fast food community.
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December 2023 by Katy Reeves
Quick stop for bathrooms and a snack because we could drive in off of the highway with a dually pulling a long trailer of farm equipment and park near exit to the road behind Dq without difficulty. Clean restrooms ? good snack and pleasant and courteous young lady assisting us at the counter. Tysm!
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December 2023 by Thomas Johnson
Place is pretty trashy, bathrooms are dirty. Staff is not friendly, kind of felt like we were inconveniencing them by coming there for food. 2 burgers were ordered and both sets of buns were hard. French fries were served raw, when asked to replace they replaced them with some burnt, some raw fries.Also really expensive, 2 burger combos and a chicken strip basket was over $40.Just avoid this place. We saw the previous reviews before we went but tried it anyways due to the lack of options in Franklin. Should have avoided.
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December 2023 by Kendrick Carter
Horrible Horrible experience ? they ran out taco meat spicy chicken ketchup I paid for taco meal and I understood u were out of taco meat so I asked for a chesse burger mayo all the way you send me a mustard burger with a cold patty hard meat and cheese old lettuce then whomever the cook was in the back got mad and it was just not pleasant and will never go back
