Lade Ford in Frankston is a highly regarded local dealership known for excellent service, new and used car sales, and customer care. Customers appreciate their long-term commitment, with one reviewer mentioning over eight years of satisfied service for their truck. The team consistently goes above and beyond to meet customer needs, providing quick, friendly, and knowledgeable assistance. Many praise their honest advice and willingness to help, with staff members taking the time to explain features and recommend local places to eat. The service department is particularly well-liked for its efficiency and friendliness, often completing inspections and repairs quickly and effectively. Customers who have experienced issues with other dealerships, such as in Athens or Tyler, found Lade Ford to be a significant improvement, citing their professionalism and quality of work. Repairs, like fixing a rough idle or replacing a timing chain, are completed promptly, and vehicles are often returned better than new. Overall, Lade Ford is seen as a trustworthy and dependable dealership that consistently provides top-notch service, making it a preferred choice for Ford owners in the area.
Lade Ford has serviced my truck for the past 8 years. The experience has always been excellent. They go above and beyond and I am grateful for what they do. If I ever move out of the Frankston area, I will continue to bring my truck to Lade Ford to be serviced.
March 2024
Never disappointed when I visit. Thanks Zach and Jamie.
July 2023
Ford house inspection my go to. This year there was a few hours wait but I was in a crunch so I had to go elsewhere. I'll still go back to the Ford House for next inspection. They always do quick job and are friendly
