Lade Ford in Frankston is a highly regarded local dealership known for excellent service, new and used car sales, and customer care. Customers appreciate their long-term commitment, with one reviewer mentioning over eight years of satisfied service for their truck. The team consistently goes above and beyond to meet customer needs, providing quick, friendly, and knowledgeable assistance. Many praise their honest advice and willingness to help, with staff members taking the time to explain features and recommend local places to eat. The service department is particularly well-liked for its efficiency and friendliness, often completing inspections and repairs quickly and effectively. Customers who have experienced issues with other dealerships, such as in Athens or Tyler, found Lade Ford to be a significant improvement, citing their professionalism and quality of work. Repairs, like fixing a rough idle or replacing a timing chain, are completed promptly, and vehicles are often returned better than new. Overall, Lade Ford is seen as a trustworthy and dependable dealership that consistently provides top-notch service, making it a preferred choice for Ford owners in the area.
Friendly and knowledgeable staff. Service department does very good work.
April 2025
Very easy and smooth purchase process. Dan and Ethan were awesome! Highly recommend this dealership.
September 2024
I would just like to say that Lade Ford is a family-owned business that seems to really care about their customers. I'm 83 years old and have been to many service departments in my life. I have never found one that really seem to care as much as Lade. I would highly recommend their service department to anyone.
