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“Jody at this Napa location literally saved us! What great customer service experience when he drove from the store to jump our vehicle then change the battery! When in Fredericksburg- you've earned a loyal customer! I highly recommend to all!”
“I got great service at this location. I would like to compliment the gentleman who helped me inside however I don't remember seeing a name tag! My receipt says he was CSR #5, time was 6:15pm. We stopped to purchase DEF for our truck, and at the last minute I decided to ask if we could park here over night because the wind has become too strong to drive. He gave us permission to park and even recommended we park on the side of the building with cameras for safety. What a blessing this was . We had been driving all afternoon in TX wind and just needed a break. The parking lot is clean and there is a grassy area we can take the dogs. The prices are always good with AZ and this location is no different. This inside of the store was clean and organized. We would definitely recommend this AZ for your automotive needs!”
“I wish I could give them a million stars! They fixed my 2022 Bronco after hitting a deer and it's d*MN near perfect! State Farm wanted to screw me out of a proper repair but Tina wrestled with them and got it back to new( I'd just had it six months when the accident happened). Good people, Flawless work. I hope to never need body work again but if I do I know where I'm going.”
“HIGH quality customer service. I came here with a dead car battery that was on warranty. It was replaced at a shop so it needed to be investigated a little bit. Well, they did all the digging necessary to get me a replacement.
Really impressed by their service. Will use again!”
“Very pleased with the work done on our pickup at Paul's Auto Body Shop. I would highly recommend them to anyone. This is our second experience with them and have been totally satisfied both times.”
“I recommend everything about this dealership. My car had seen better days. Andrew in Service had taken care of me previously with a tire replacement and had me in and out within a few hours. Also, after I made the decision to trade my car in, Rob, John & Ricky made my car buying purchase as seamless as possible and were so generous and kind throughout the whole process. I will be going back for years and referring anyone to them for their car buying needs! Thanks again guys, y'all were absolutely wonderful.”
“We were coming in from out of town and needed an adjustmentade to our trailer hitch from our travel trailer. We swung by the shop and they had us fixed up in no time. The employees were friendly, courteous, and very helpful. We were very thankful to find them and would recommend them to anyone!”
“Frank and Aracely were both so friendly, professional, and helpful today when I came to get my tire fixed. The service provided here was fast and with a smile! I would recommend coming here for your auto needs if you’re in the Fredericksburg area.”
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“Great service at McLane Ford. We were stranded at a hotel. We were able to get jumped off and headed straight to the dealership to see if they could help. It was closing time, but Tony took the time to help us! Great service and we were back on the road quickly.”