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November 2023 by Ryan Arndt
Wonderful experience. Service and sales people very kind. Scheduled me same day, performed the work in a timely manner and provided a smooth exit. Thank you!
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November 2023 by Randi Jenkins
Fredericksburg Chevrolet GMC exceeded my expectations. The staff were professional and courteous. And as a bonus, they even took time to have a nerf war with my boy while I handled the paperwork.
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November 2023 by dan schroeder
Very excellent service! I scheduled a repair and they were right on time. The repair was done correctly and the price was very reasonable. FBG Chevrolet is also a very friendly place.
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November 2023 by Debra Keith
I had a great experience. My car was taken in quickly, It was done in a timely manner. And the mechanic kept in contact with me. I would definitely recommend this dealership for any service someone might need.
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October 2023 by Tristan Lamons
Cass was the best help when getting into a vehicle. After recently totaling my car in an accident and having less than perfect credit and a repossession, he was relentless in his determination to help me get into a vehicle prior to leaving. Every step of the way he was there. Prior to him Jeremy also was helpful in reaching out and communication with me to ensure I could get to the facility to look at the car. This duo made me feel so welcoming and did not treat me as a product or just a sales number but made me feel like they truly wanted to help me in my crisis. I couldn’t have asked for a better experience.
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October 2023 by Jennifer West
Absolute great service after a long wait for my part that was on backorder. Of course the backorder part had nothing to do with dealer. My part was installed within a week of receiving it, which was awesome! Going all summer without ac was hard, but I’m blowing cold now and it’s great! Thank you Bobby for making it happen!!
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October 2023 by Elisa Diaz
This is my 2nd car to buy from them & I will forever go back for any car needs.They listen, they deliver & its not a long drawn out process.Quick & easy. And I appreciate their service!
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October 2023 by Jennifer T.
I give this dealership 1 star for the service department on my current argument with the manager.I bought a 2021 GMC AT4 brand new, off the truck, 4 miles. Every time I needed oil change, etc. I called and made appointment. 1 year later I go to the dealership complaining of the "loudness" of the tires and how it rides (btw these are the factory tires placed on the truck), I was recommended to rotate the tires, pay for alignment, wait about 10,000 miles then they should "all even out" from what I was told. Well, BIG NEGATIVE. (Let me add AGAIN I had gone to this service department for ALL of my oil changes and maintenance) I admit now, I have quit a bit of miles on the truck, but now learning that the "feathering" I am having on the tires is due to lack of maintenance (rotation of tires), which should be done at every oil change, and I have asked for documentation from them and have yet to produce anything to me that rotation was done to my truck as needed. I still have about 1/2 inch of tread life on the tires, but due to lack of service, I now have to purchase tires. I have asked the manager to help in any way and all i get is the employee pricing at approx. $40 off the total............well sucks for employees is all i have to say. Seems to me that GMC does not support the equipment at ALL that is placed on the truck, but this comes to another point, stand at the service department in the shop and make sure your tires are rotated and all the service is done completely.I have had a lot of problems from day 1 with this vehicle and this just places the cherry on top. All I ask, is stand behind your screw up and replace my tires. I should not have to go to this extent to have someone call me or email me back (Day 3 with no returned email response or a phone call).
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September 2023 by Jimmy Vidrine
Friendly and very helpful. Went above and beyond by providing shuttle service so we could explore Fredericksburg while our vehicle was serviced (we are out of town era).
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September 2023 by Analisia Lopez
Matt, Ethan & Tony made my car buying experience an amazing one. From the moment we started communicating with them until I drove out the dealership. Thank you guys :)
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September 2023 by Sandra Borroum
Had a great experience with Sales Associate Matthew. I initially went on line and inquired about the GMC and Chevrolet trucks. Matthew was persistent, checking with me periodically, patiently waiting to hear back. When I called to let him know I was on my way in, he said he would have the trucks parked in the shade, cooling off before I got there. I looked at 3 trucks and Matthew sealed the deal on my new 2023 GMC Sierra. Everyone at the Dealership was extremely friendly and attentive. I will recommend Fredericksburg Chevrolet GMC to family and friends and will be back for my next vehicle.
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September 2023 by Margarita Luna
My husband and I , have bought vehicles before at other dealerships and I have to say compared to our other car shopping and buying experience this has been the far best of our lifetime . Saw all salesman’s walking around with smiles and great attitude . The General manager was so much help . They knew what we were wanting to buy at the monthly price we wanted to pay and made it happen . I won’t ever go to another dealership again . Traveled 3.5 hours was worth the buy and experience.
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August 2023 by Raymond Chavez
New to the area and needed to get a new vehicle. Stopped in and was welcomed by a positive atmosphere. The sales team went above and beyond getting me my new Z71! Josh the sales manager, took the time to work with me and getting me the perfect truck at the perfect payment. Thanks yall!
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August 2023 by cid casillas
YOU NEED TO BUY HERE! I came in and got exactly what I was looking for in a new truck and a good experience. Manager Josh went out of his way to make sure I was taken care of how I wished, he LISTENED. Great jobs boys.
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August 2023 by Parker E
Cass was amazing! Very friendly service! Cass and the staff’s priority was to make sure I was 100% satisfied with my new truck. Never felt pressured at all! Will be a life long customer!
