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December 2023 by B Carter
Staff was courteous but I had reserved a full size and the car was a level down. They gave an $8 a day discount. My paperwork said the car would be full of fuel and to return full. The car had half a tank so I had to wait for them to take it and fill it up at a local station. The rest of the trip was adequate.
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December 2023 by Last Resort Resources, Ltd.
What kind of business closes at 1pm in the middle of the week?
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November 2023 by Virginia Wilson
The employees both here and at the Kerrville location were all very helpful and friendly! The car was clean and nice to have while mine was getting worked on and the pick-up/drop-off couldn’t have been easier, even was able to trade the initial rental for another because the first wasn’t quite a good fit?; incredible all the way around!✨
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November 2023 by Jim Karp
They need more employees to operate the office. The GM did a great job trying to help 4 waiting customers. I give him credit for a positive attitude and maintaining professionalism under a stressful situation.
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October 2023 by Brandon
This car rental company is the absolute worst! They have repeatedly failed to honor my reservation for a car, and the one person who works here is always late and dismissive of customer complaints. To make matters worse, they routinely overbook their vehicles, which means that they don’t have enough cars for everyone who has made a reservation. It’s like they don’t care about their customers at all! I would never recommend this company to anyone, and I will be sure to tell everyone I know about my terrible experience. If you’re looking for a reliable car rental company, look elsewhere!
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October 2023 by mike n
They only had one representative working the counter and it was a Monday morning
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September 2023 by Rod Drake
Difficult service. No one there will answer phone even in the limited business hours they have.
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September 2023 by Dwight Petrellese
Open 24x7, allowing you to return the car at any time!!
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August 2023 by Brina Lozano
Mr. Gokmen Tireng was so helpful and very patience with me and my family. On the occasions we had him as our assistant we left in a very pleasant way. He is an amazing worker who deserves more than 5 stars for how he treats everyone who has him as their helper. Thanks to him we will be back and use enterprise in Fredericksburg Tx.
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May 2023 by Matthew Jahnke
No service. No contact with anybody.
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May 2023 by Nick Haun
Hard to get ahold of a person.
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February 2023 by Hal Krebs
Great service, good vehicles, good prices.
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October 2022 by virgina vergara burgos
Many other companies offer a lot but never delivers, here, they meet your expectation.
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September 2022 by Ian Downham
Conscientious of long lines, courteous, good car suggestions, not pushy. Only small thing was exiting/check out of car lot. Only one kiosk/attendant was on duty, so there was a line of cars waiting to get out due to some issue with a driver
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August 2022 by A Google User
Very good car rental company.
