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November 2023 by Danny Flink
Terrible experience with inexperienced representative. He messed up the sale of a phone and now I have to jump through hoops to get the charge removed. Do not come here for help. Call Verizon directly. This place just wants to scam you.
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September 2023 by Jeff Roberts
Brian was excellent. Super friendly, very thorough, didn’t rush us, and helped us get the best plan possible for our situation. The best cell phone buying experience my wife and I have ever had. Highly recommend!
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July 2023 by C. Morales
Brian was extremely helpful. Highly recommend!
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June 2023 by Xoebe
Brian at Cellular Sales in Fredericksburg Texas absolutely kicked ...well, he was effective and direct, to the point. Great job.I literally cannot say enough good things about him. He did great work.
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June 2023 by Leon Mecham
Usually one of the technicians fixes my phone when I have issues. Yesterday most of the issues were fixed but not all.
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May 2023 by Stephanie Cooper
It was amazing Trey helped me get a new phone and transferred everything perfectly i recommend going to him if you need a new phone
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May 2023 by Ed Griffin
Briand, assisted by Emma, were knowledgable, very helpful, and patient. Highly recommend the place.
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February 2023 by Jodi H.
Andre was extremely helpful in helping our family get a phone as ours was broken in the middle of a vacation. He went above and beyond in helping us get what we need so we could get back on the road. Would highly recommend this Verizon store, and Andre! Thank you!
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July 2022 by K G
Today at Verizon Cellularsales In Fredericksburg my Representative was Tanner Deverry. They always take care of me here. What a great place to do business.
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June 2022 by Susan S.
Nicky and Justin were very helpful. They took care of my issue. Very helpful. Thank you!
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June 2022 by Rebecca DeForge
My husband, daughter and I went in to our local Verizon store on Mother's Day. We were helped by Jeff and Jesus. They were super helpful, knowledgeable, and efficient. They answered all our questions and we left happy. Great experience overall.
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June 2022 by Sheena Lu
Went in to replace my phone and Cameron was so so helpful and friendly! He went above and beyond to help me with my purchase and we ended up chatting while waiting for the phone to update. Overall great experience with Cameron!
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April 2022 by Hal Krebs
Was in the store for about 10 minutes, was never acknowledged by the two staff members. They were both speaking with other clients when I arrived, so I shopped the store waiting but no one ever said anything. Not even as I walked out.
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April 2022 by Liliana Torres
Updated my phone yesterday and I must admit even though I was there for a while Ben Battista and his coworker made conversation with me as if we knew each other. They kept themselves very professional and most importantly solved my issue. I totally recommend this Verizon store..
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March 2022 by Grady Roe
I had gone to Marble Falls store where store manager mainly tried to convince me to sign up for a credit card, instead of helping me and where, at one moment, TWO employees double teamed me.My experience at the Fredericksburg store was the opposite. The store is clean, the staff cordial and helpful--and patient! I ended up chatting with both David and Moses, and they did a great job at listening, diagnosing, and taking care of me.It is so nice in these days of sub-par customer service to receive outstanding customer service--these guys are the best.