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February 2024 by Javier Martinez Jr
The lady that was working at the western union located in the Walgreens was so nice she was going to close down I told her I would be there in 10 minutes she waited for me and helped me out she was nice
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September 2023 by Sharon and Don Adams
Walgreens staff member, Hope, went out of her way to help with a product that had been marked incorrectly. Checked the shelf herself and then gave us the promised price even though it was in error. She was sweet and very helpful. Thank you!!
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July 2023 by Mara Archer
the photo team here is amazing! So sweet, always so accomodating. I choose to go to this one over and of the others because Erin and the other staff are great! Thanks for all you do!
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May 2023 by Becky White Jarratt
Great pharmacy staff. Always pleasant and very knowledgeable. Medications received promptly and filled correctly. We live in Kerr County but drive 20 miles to this pharmacy, to avoid the Walgreens in Kerrville.Thank you for always being professional!
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March 2023 by Saucy
Kristina Garcia Done lied through the skin of her teeth, shame shame what people do for the attention! Tessa is the sweetest never been rude
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February 2023 by Kristina Garcia
I placed an online photo order for an 8x10 framed canvas and about 12 8x10 enlargements. When I walked up to the photo department I made eye contact with the employe, Tessa, and said “Howdy” as she was boxing up some photos. Tessa then said to me in a very rude tone, “You’re gonna have to wait as I’m busy..”. There was no one else in the photo department, just Tessa and I. So I waited while she finished boxing the photos. She was cold and unwelcoming when she asked for the name on my order. Tessa aggressively looked for my photos and the canvas I ordered then handed them to me and told me to go to the front cashiers as she “was busy trying to help another customer with their large photo order.” I turned around and there was a line at the front cashier so I asked, “Can’t I pay here? I’ve always paid for my photos here” (I had no other items in my possession only photos to pay for). Tessa replied again, No, I’m busy with another order.”Never have I been treated SO rudely and I was in shock! As I waited in the line at the front cashier I kept replaying the incident in my head, it was unacceptable and I was going to request to speak to the manager.Gary was the cashier at the front register. He was very kind, welcoming and customer focused. As he was finishing up with the person in front of me he said, “Hi! You can put your things here they look heavy.” I thanked him and asked what the name of the employee in photo was. He replied, “Oh I’m not positive, would you like me to call her up here?” I stated, “No, I wanted to talk to the manager about her.” Gary replied after looking again in the photo area, “That’s Tessa and she is an manager.” I let him know not to call her as I was going to write a review about her. Gary apologized and then continued with checking me out.Gary is the type of employee you want representing your company. He asked if I was a Walgreens rewards member and let me know I had credit I could apply to my purchase. Gary was such a breath of fresh air, I am glad he was there to check me out as I was about to leave my order and walk out.Then to top it all off, when I got home one of the 8x10 photos had my daughters head cut off!! The worst experience EVER at Walgreens photo department and from a manager!!!!
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December 2022 by Wilma S
Went by to pickup prescriptions and pharmacy closed because of staffing issues?! This was on Sunday the 13th.
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November 2022 by Lamar Norred
The pharmacy is temporarily closed. Everything else is still open.
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November 2022 by Donalee Otis
It's a good store
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September 2022 by Scott Westfall
The pharmacy at the Fredericksburg Walgreens has no regard for your needs or patient needs. They take on the responsibility of dispensing medication but don't want to show up to work. Staffing is your excuse? You're a billion dollar corporation get over it. I suggest you find somewhere else like HEB I will.
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February 2022 by Wilma Svrcek
Went by to pickup prescriptions and pharmacy closed because of staffing issues?! This was on Sunday the 13th.
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February 2022 by Elsine H.
I love Walgreens, they have a drive up at the Fulton and Victory location. The Pharmacist is always helpful and I never have to edit along time to pickup my prescriptions. They also have a reward program that gives cash rewards that you can use when purchasing other items. Great store I highly recommend
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March 2021 by Julie G. C.
I travel the country and have been in many Walgreens. This is by far the worst customer service I have ever received at Walgreens. Must be a lot of unhappy employees there based on their responses to simple questions. Not helpful at all.
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March 2021 by Opal S.
Don't put up signs if you aren't going to require masks. Don't lie to people. If you don't care about the elderly and disabled don't pretend and put vulnerable people at risk.
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January 2021 by FlyJxck
Eh. Its Not Bad, They Are A Convenience Store. I Get My Roblox Cards Here, Easy Peezy, They Allow Any Amount You Want On The Card 100-0$, The Lady There At Checkout Is Usually A Old Woman Who Is Extremely Nice! Anytime I Need A Giftcard, I Count On This Place. Good Service, Friendly Workers, I Visit Almost Every 2 Weeks- 1 Month.