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February 2024 by Ionic Ionic
This office, by far, provides the best postal service we've ever had. Lupe & Melissa are the brightest of stars. They provide prompt, efficient, and super-friendly service. Thank you Ladies!Dave & Freda 3006
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April 2023 by Ryan Hogue
The people at this post office are among the friendliest and most helpful anywhere!
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May 2022 by Joanna Burton
I just want to thank Blanca for going over and beyond. After encountering issues with a missing package she did everything in her power to find it and even brought it to my house. Than\k you so much excellent customer service skills and over all sweet and kind person. We need more people like her in the world. :-)
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May 2022 by Shannon Weilnau
I LOVE our Freeport post office. The ladies at the front desk are amazing and always helpful, especially Melissa and Lupe. However for the last 3 weeks. The mail carrier is NOT picking up out going mail from my mail box (with the flag up). Owning a company with important mail going out, This is a major problem. Now today I had a company call me telling me my package was ready for pick up after being at post office since April 30th. I never recieved a pick up form. I do not what is going on but these issues need to be addressed asap!
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March 2022 by John Mueller
After reading some of the reviews and the two star rating, I was thinking I would run into some rude, mean, government workers with bad attitudes. On the contrary; service (clerk 3) was great, friendly, quick, and professional. Building was neat and clean. I love this place.
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June 2021 by Marcin Rutkowski
Drove from Houston for passport appointment. They let us in 15 min before our appointment time, something Houston post offices would never do. They were nice and kind and the process was super quick. Way better than any Houston office i have ever been to.
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June 2021 by Arlenne Quiroz
I love all the ladies there! They go above and beyond for they’re customers!! Thank you ladies for all you do!! ❤️
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May 2021 by Dueces Baby'
Everyone is very rude and disrespectful
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April 2021 by Luis Gonzalez
Drove all the way from Houston to get my families passports, lupe by far was the complete opposite from the workers at our local post offices in Houston. Super patient and helpful! Totally Recommend!
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October 2020 by Cameron Thibodeaux
Was waiting on a package at the end of the day they put it in the system that i the customer requested to have my item held at the post office so they didn't have to deliver it today...... Not a good experience already!
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May 2020 by Rose Marin
I receive excellent service when I visit for service and when my mail and packages arrive. I am a an almost daily Customer.
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February 2020 by CensoringFreeSpeech ISillegal
Recent update (may 2019) . So, they held my package again. The reason is they want my mailbox on the opposite side of the highway. We had one there that was taken out by a wreck. So, we placed a box on our side of the highway... a wreck took it out also. 1 year later my mother was rear ended in the exact same spot... 3 massive wrecks right where the mailbox sits since I moved here 3 years ago.They still maintain that me, a disabled vet should be fine craossing a major highway on foot, stand there long enough to get everything and cross back. It's a 55 mph highway. An 8th of they way up the street boxes are on both sides of the street. They have a total disregard for human safety. The manager is absolutely insane, judgemental (she called me out on my disability) and just plain evil. I reported them to headquarters and nothing happened. This is the US postal system in action. No wonder they are going out of business.This is the shadiest criminally run post office in the United States. They will hold your packages for no reason other than they simply didn't feel like delivering that day... OOOOOPPPPSSSS! Sorry buddy. Maybe you'll get your mail … tomorrow. Good luck! The post master should be in jail.
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January 2020 by AJ Eng.
The supervisor named Shannon, it’s not just the rudest USPS postal worker, but she is by far and categorically the rudest person that one can come across. Any other employee at this Postal Office will provide a better service than This supervisor Shannon. I feel for the people who have to work under her.
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December 2019 by dmc beast123
I have been a resident Freeport Texas for 20 years and being that this is my local branch you would think that they will be courteous enough to tape one box without making you purchase a A WHOLE ROLL OF TAPE TO CLOSE ONE BOX. I KNOW IT'S CHRISTMAS TIME BUT GUYS PLEASE BE A LITTLE BIT MORE COMPASSIONATE I DON'T THINK ONE STRIP OF TAPE WOULD HAVE BROKE THE POST OFFICE.
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October 2019 by Tara Butherfly
I don’t even live in Freeport but I sent a package out to a customer from VA and the package left VA and got to Freeport since the 7th of January Today is the 10th of January and my customer still has not received the package. Someone please check to see if there are postal service people working in Freeport. What is going on???? I sent other packages out that day one to New Mexico and the other to North Carolina and both of those customers received their packages. All packages went out of my post office on January 5th. What is the issue with FreePort
