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March 2024 by Dr. Natasha B. Alexander
Brandy is amazing! She was my second try with this company and provided a much better experience than the other one! Very sweet and professional!
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January 2024 by Earnestine Rosario
The staff is awesome and friendly.would recommend this place to family and friendsNeat and clean establishment..
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December 2023 by Ronald Jemison jr
I enjoy my visits when have to make an changes Dawn is amazing and Brandie was very knowledgeable and walked me through everything very well. I would recommend this to my friends and family.
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December 2023 by Shelli Curry
Thankful...Brandy and Dawn simply amazing ?..I would recommend to come to Fresno..
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December 2023 by M. Jeanette Allen
Brandie was so helpful on what I need to pack up my house and help me find a good price on storage at her sister store
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October 2023 by Clenton Thompson
I own a small business here in Houston, my equipment is stored at this location. I access my unit quite frequently to service my business. Today September 21 2023 at about 08:15PM I attempted to retrieve equipment needed for an event. The main gate was chained and locked, attempts to contact the property manager were futile. I received no notice via calls, text or email as to what is happening. Now my business will take a hit because I cannot fulfil my duties to my client by providing the service they paid for.I pay monthly for a storage service, I am now unable to access my property and there is no one to explain to me why this is so.This Location was previously "Simply Storage" and i had no issues whatsoever. Now that it has been acquired by "Public Storage" This is the kind of service rendered.I advise you take your business elsewhere if you require reliable storage and customer service.
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October 2023 by Howard Boudreaux
Dawn And Angel got me all set up with the new rental aggre and my appThank you both
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August 2023 by recie wiley
Dawn and Brandie , great lady's to work with. They all call me when their are deliveries bringing made. They also ensure that packages delivered to me by mistake get to the right location.
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August 2023 by elva mendez
What a headache this place has been!Last week I called to verify we could Drive -up with an 18-wheeler. Although this location was not what I was looking for. I wanted closer to 288. I talked to the mover. He said that's okay.Along as it is, “ Drive up for an 18WHEELER.”I called back, and they reconfirmed yes it fit driving access to it. ( confirmed total three times)I confirmed “ not a tight fit or walk up to the unit, “ words that the moving company said to mention exactly and verify for 18 wheeler, not a box truck or uhual size trucks, and confirmed full size 18 wheeler.They did confirm great! We book and pay!!When we moved, they confirmed with my husband it would not be 1 unit (10x20) but two units (10x10)s close together ? Ok, it still works! He agrees and tells meWhen we arrive, THEY ARE NOT DRIVE UP AN 18 WHEELER DOES NOT FIT!!!!!????I have to pay the moving helpers and let them go while I look for a place.Find. The new place pays another set of workers and new storage feesAnd to top it off, they are dodging my calls. For my refundManagement or corporate, if you see this, call me!
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August 2023 by Frankie Gray
This person was respectful, kind and caring.The other person the back to check something for my grandmother.
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July 2023 by Terrell Clark
Brandie has the best customer service I have ever experienced five stars.
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June 2023 by Dorothy
Great customer service , professional ,and clean . I would use this storage again or recommend to others
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June 2023 by Brandon Gee
Branding and dawn are always willing to help me and take time with me these girls rock
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May 2023 by ikecia austin
The ladies in the Fresno store were very helpful. They answered my questions fully and made me feel really good about leaving my food trailer parked at simply safe. Thank you ladies !
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May 2023 by Lori Holley
I have had a unit here for a few months. The staff is the best and always friendly and helpful. Brandie and Dawn are the best!!
