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April 2024 by cool luke
Very good very nice. The staff were great and the place was clean
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March 2024 by Isabel Solorio
Mine and my kids first time ever getting a build a bear. My kids had fun customizing their bear and picking out clothes. The kids helped me make mine and the associates were kind enough to help make it extra special that I started crying. I’ll definitely be back again ❤️
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February 2024 by Aaron Weinmann
Kids always love BaB, and the staff here is wonderful. However, there isn't enough staff and therefore long lines. Long lines (this visit was a 35 minute line to stuff, and then another 15 minute line to check out) with kids can be stressful.
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November 2023 by Alex S.
Build a bear experience was awful. The lady stuffing the bears was amazing, lady behind the counter was amazing, but it got really busy, lines were long. Some people were arguing in line which made it uncomfortable, but what really bothered me was that out of the three employees on duty, one of them named Scout kept walking around pretending not to see the lines. She repeatedly stocked already stocked merchandise, and stood around trying to look busy. I saw her walk in and out of the back room multiple times as the lines piled up. You would think you'd need to get all the people out first before doing silly little tasks around the store
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October 2023 by Rex T.
The service at this location is terrible there's always a huge line at the stuffer and check out and 5 other people standing around not helping
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September 2023 by Frogg :9
The workers there are so considerate and kind. Not only did they stuff my bear to my limit but they did my laundry and balanced my checkbook.
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August 2023 by Chalemar Alvero
Very busy on the day we went, and staff was friendly and smiling
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June 2023 by Maddy
The staff is so sweet. My boyfriend took me to get a build a bear for our one year & congratulated us and just the SWEETEST.
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March 2023 by Claudia Dominguez
An easy-to-locate place in the mall, a place where children of all ages can let their imagination run wild looking for clothes for their stuffed dolls
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March 2023 by Sahar Farhand
Loved it. My daughter enjoyed making a pokimon with sound and heart beat.
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November 2022 by Kenya C
the experience was okay. the manager was kind of yelling at her workers in front of the customers. i felt a bit rushed since the atmosphere changed because of that. Still love the plush i got!
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November 2022 by Joshua Bott
It’s way too expensive… but it makes kids happy so what are ya gonna do? You’re gonna build a bear that’s what you’re gonna do.
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November 2022 by Veronica Hickman
Love to be able to record my own voice so my son can have it. I'm going do this again but with my mom's voice. I can't wait to go back
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October 2022 by Arie Withrow
I came in and bought a Gengar plush. Staff were really nice. I was greeted when I walked inside. There were no Gengars out so I asked an employee if they had any left, she went in the back and found one for me. I love my new Gengar.
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October 2022 by Cindy Nguyen
They was very helpful and nice when we went for my sons first birthday bear
