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January 2024 by Rick Cousins
Lobby well lit. Newer ATM machine.
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December 2023 by Hal Smith
Very helpful tellers.
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November 2023 by Johanna Collins
Haley Wright is absolutely the worst. She has horrible customer service and dismisses people like their trash. She should not be working in a bank and she does not know how to treat people. I will never go to this branch again. And I'm actually thinking about closing my account after the poor customer service that I got from her, even though I've been banking with Chase for many many years. When I told her I want to close my account. She looked at me and grin and said ok. Glad to know that Chase is easily let go of customers. I will let everybody know how horrible this location is , and how horrible Haley Wright is. If I could give negative stars I would luckily for you. One is the lowest we can go. I will also be calling Chase corporate to let them know about how awful this branch is.
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November 2023 by Jim Shank
Worked with Haley on opening a new account and she was so very helpful and courteous and is always very nice and helpful every time I am at this chase branch.
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December 2021 by Justin
Great service!
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December 2021 by David Wilson II
Excellent customer service! David Melendez (I believe was the gentleman's name) helped me and my wife every step of the way during our visit, and really made the experience all the more stress-free! Thank you so much again!
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December 2021 by Jacob Cleveland
Super helpful and easy to work with! David was very knowledgeable and helped me sort out some otherwise confusing financial matters! I will absolutely be back! So happy I came here!
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November 2021 by Brittney S
Mr. Tony Coria and Mr. David Melendez were very awesome to work with. They were down to earth and easy to work with as well. They had me and my fiancée in and out with some good knowledge about the chase app. I will be back to open an account for our daughter. Thanks y’all!
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May 2021 by John Vance
This is the best location in friendswood. David and Tony are always professional and ready to help. All the tellers are friendly and welcome me with a smile and always have something nice to say. Elizabeth the branch manager is also very helpful and runs a great location. Hands down better then the rest.
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May 2021 by Phantom
Great service!
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February 2021 by Mojo Dojo
Terrible Customer Service Attitude displayed by Male Chase Employee wearing a blue suit, probably a manager, but, not a very good one. I asked as he left the building, why are you closed? He answered as he walked away in a hurry, "Those are our hours now. The ATM is open." And he just left. It was 5:15pm on a Friday! Apparently Chase has changed their hours of operation without notice and are now closing at 5pm Monday through Friday. How inconvenient. Banker's hours! No Drive-thru after 5pm on FRIDAY?! Sad! Bigly! Time to find a NEW BANK after 10+ years!
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January 2020 by Kalli Hale
Great bank and great service. Got a call from them when I left my debit card in the tube and they held it safely for me!
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January 2020 by Justin Wallace
Incompetitnet. I told the teller not to process my cashiers check unless it would be cleared immediately. She sent it though and stamped the check only to inform me it would be a 24 hour hold. Something I very specifically told her was not acceptable prior to stamping the check. This act caused me two hours to get handled. This branch is incompetent. Avoid this branch and the entire company of chase bank like the plague. Many MUCH better banks out there. USAA all the way !
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September 2019 by Well Hasling
I am delighted with their service. No wonder they are #1. We will call them again.
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January 2019 by Haley W.
This bank is the best of the best in friendswood! The ladies in there are super helpful and you can tell they want to help you! They are all super friendly and really know what it takes to give someone the best customer service!
