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March 2024 by Mgsxrd Sh
The steak in my salad was absolutely disgusting and inedible. Their steak is way too tough and chewy. Just horrible.
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March 2024 by R H
The food tastes fine, but it's kinda ridiculous that when you pay extra for double chicken, it's like you're getting the same amount. I mean seriously the portions are sooooo small, it's like they're playing a game with us. Chipotle in Friendswood you are a tease.
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March 2024 by Chey Hazel
Never write reviews, went there for dinner tonight. Food was good. There was a worker there, I thought was cute but didn't have the guts to talk to him. He has dark fluffy hair, tall, blue eyes. He was the only one without a hat. Wish I talked to him.
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March 2024 by Tiffany Michelle
The customer service was so terrible that I lost my appetite. I asked for double chicken and the woman instantly got upset and started yelling “IF YOU WANT EXTRA MEAT IT’s GOING TO BE AN UPCHARGE!” Then she refused to give me double meat but then told the cashier to charge me double. My travel meals are 100% reimbursed so the upcharge doesn’t affect me. The instant aggression, being spoken to in a disrespectful, and unprofessional tone was completely unnecessary.This was my first time visiting a chipotle at noon with slow traffic. You guys are doing a great job of scaring off the patrons.
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March 2024 by Scott A
Portions are absolutely horrible. You have to ask for double meat and get charged extra to still get less than a normal portion. Here is a photo of my $12+ burrito bowl BEFORE eating
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March 2024 by Will Emmons
I come to this Chipotle almost everyday, and the service of their workers is top tier, and their food is always fresh and on point!
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March 2024 by Carmen Woodfield
Since I'm used to real Mexican food. Chipotle is more of Tex Mex food, so it wasn't for me.
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February 2024 by Ethan
Burrito was good until a found a piece of plastic in my teeth. Who knows how much I swallowed. And yes I'm sure it isn't a bean shell etc. I can't snap it in half with my teeth.
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February 2024 by Emily Jorgenson
Staff was really nice and made their honey vinaigrette since they were all out even though it was close to the end of the night. It’s really the only reason I get chipotle and I was at first so disappointed they were all out.I’m glad they told me they could make some and I’d just have to wait a few minutes.
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January 2024 by Erik Villagomez
I recently visited Chipotle and would like to share my detailed review of the restaurant. Overall, my experience was a mixture of positives and negatives, encompassing food quality, customer service, and pricing.Let's begin with the highlight of my visit – the food. Chipotle's offerings were indeed delicious. The ingredients were fresh, and the flavors were fantastic. I particularly enjoyed the vibrant and well-seasoned bowl meal I ordered. The ingredients were well-prepared and of high quality. The vegetables were crisp, the meat was perfectly cooked, and the combination of flavors was delightful. In terms of taste, Chipotle definitely lived up to its reputation.However, I must express some dissatisfaction with the customer service. While not terrible, it left much to be desired. The staff seemed disinterested and lacked the enthusiasm that would have enhanced the overall experience. The service appeared rushed, and there was minimal interaction with the customers. Although this didn't directly impact the quality of the food, it did dampen the overall atmosphere of the restaurant. With a more attentive and friendly approach, Chipotle could significantly improve its customer service.Regrettably, after consuming my meal at Chipotle, I experienced a severe stomachache and, eventually, diarrhea for the rest of the evening. While it's difficult to determine the exact cause, it is worth mentioning that this was an unfortunate outcome of my dining experience. It is important for Chipotle to ensure food safety and make efforts to address any potential issues that may cause such discomfort among their customers.One aspect that could not be overlooked during my visit was the high price. I was taken aback by the cost of my meal, which amounted to $32 for a kids' meal and a bowl meal. Considering the portion sizes and ingredients, it felt disproportionate. While I understand that quality ingredients and sustainable sourcing come at a price, it would be beneficial for Chipotle to re-evaluate their pricing strategy to maintain a better balance between affordability and quality.In conclusion, my visit to Chipotle was a mixed experience. While the food was undeniably delicious, the customer service left room for improvement. Additionally, the unfortunate aftermath of an upset stomach after consuming the meal was a significant drawback. Lastly, the high prices are something that potential customers should be mindful of. Overall, while there were positives, it is important to consider these factors when deciding to dine at Chipotle
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January 2024 by Abid Steele
Frequently visit the drive through here. Quick and good
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January 2024 by Michael J Herbst
Even with it busy, service was great and the food even better!
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January 2024 by Alan Miller
Beef was terrible and full of gristle!
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December 2023 by Lauren Stone
I want to say this place is ran like a machine. The staff are amazing and most of them are teens. Great jobVegetarian options: Tofu and tons of veggie optionsDietary restrictions: One of the few places your whole family can eat at with dietary restrictions.Kid-friendliness: The kids meals are simple and easy/perfect for the kids.
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December 2023 by Chris H
Home of the smallest serving lifestyle bowl for $16+ in all of Houston. Added guac was maybe 2 tablespoons….advice would be to go in, in person and order so you don’t get hosed by the portion size when you get home. Disappointing.