“Today my mother needed to transfer her old information to her new phone. Both Chris and Bryan were extremely helpful and personable. They went above and beyond to help us, even adding in little things like cleaning up my own phone screen for me. I've always appreciated the service I've gotten at this location, but I really hope these guys in particular stick around for a while!”
“The help my girlfriend with her phone because the Wichita fall store customer service person don’t act he want to help her and she had to go to this one in friendwood tx”
“Shay was very helpful and more than happy to help me find what I was looking for! She made me feel welcome and important when it came to customer service!! Go see her!!”
“Went in with a technical issue with a phone I bought direct from Samsung. Thought it was going to be a complete pain.Will was very helpful and had everything resolved in under ten minutes. No high pressure sales tactics. Just courteous and efficient help.Thanks for your help!”
“Shoutout to Brendon ( Genius Bar) he is beyond good ? for fixing my husband iPhone within few minutes ( day before I did call apple care after almost 1 hour still can’t fix it) that makes us so happy
Apple Store Baybrook is only store we come to buy iPhone and fixed apple products because everyone in store like Jack(genius bar) and Laura are so polite and help us as fast as possible ?❤️”
“Carmen was extremely helpful! Helped me set up my phone and switch over from my old carrier. She made the whole thing super simple and easy and stress free. Thank you Carmen!”