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January 2024 by William Rinhart
I had ordered a PS5 online the day AFTER Christmas…on the way there. I walked into the shop and there was a small line (expected).Gave the guy my name and it wasn’t ready because it had only been minutes since I ordered. The clerk seemed mortified that he didn’t have it ready. He immediately went and got it and, with a big smile, verified who I was and handed me the box. SUPER nice guy!The store was clean and the clerk made my day!
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September 2023 by Julianna Garcia
DO NOT WASTE YOUR TIME AT THIS STORE. The manager is HORRIBLE! He clearly needs to get a different job. He got upset at my husband for asking a question. Find a new job moron.
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September 2023 by Mirian Lezama
Rude customer service experience. The employee didn’t want to sell us anything. Like fix your attitude before showing up to work.
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August 2023 by Pat Shoemake
Very helpful and pleasant employees
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August 2023 by Eli Aguilar
I like this store for the nintendo switch games and accessories but I don't like the goku stuff
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July 2023 by Mike Smith
Never go to this store. Won’t honor signs they have up. Manager has to call for permission, can’t make own decisions. When I asked if we could speak to her manager she said no and to leave store if we weren’t going to purchase anything. Asked manager to leave sign up so I could take a picture and she tried to remove it before I could; as you can see from her hand in the picture.
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May 2023 by Krumbis
Horrible store, completely barren. Your better off going to the store outside of the mall. They close way early too, despite claiming to be open until 9. Dude took down the sign when I saw it.
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February 2023 by Mike russell
The girl at the counter was very helpful when I was trying to buy a ps5 especially after my eyes glazed over from being at work all day
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February 2023 by Charles russell
The girl at the counter was very helpful when I was trying to buy a ps5 especially after my eyes glazed over from being at work all day
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January 2023 by Liam Ivey
Girl working the register was flirting with customers and taking so long checking someone out for one single game that I put my game back walked out and there were still 2 people in front of me in-line
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December 2022 by Paul Chinook
I dont spend much time in fortune 500 businesses, but when I do, I buy great games and accessories.
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August 2022 by steven compton
Have been waiting for a pre-ordered item for a while. Tried calling the store several times a day for the last few days and no one ever answers. I had to call corporate customer service. Corporate was less than useless. Just shop online and let gamestop burn.
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June 2022 by Daniel Morales
The gentleman manning the store was awesome.
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April 2022 by Devon Jones
They absolutely NEVER answer their phones. No matter what day, what time. I have been in stores and watched their phones ring and they REFUSE to pick up and answer their phones. Such a hassle when trying to get in contact with someone to check on an order.
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April 2022 by David Gutierrez
If you wanna get more money for your games check out Game & Skate in Alvin, TX They buy, sell, and trade you get more in store credit and more in cash they even take old consoles from Atari to new generation consoles and old games to. Give them a shot or just stop in and check it out.
