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April 2024 by Angie Zuviri
Great customer service
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March 2024 by Beverly L
They have the best deals. Mary is the person who is always helping us. ❤️
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March 2024 by V FO
Employees are so nice and helpful.
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November 2023 by Alejandro Almaguer
Really love this location. Super helpful employees and always great costumer service. Today I went in and it was super busy, but still got taking care of very well and everyone with a smile on their face. GREAT LOCATION, GREAT EMPLOYEES and GREAT COSTUMER SERVICE. Thank you!
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October 2023 by Staci Palomo
The employees are super helpful, and I love the jewelry. I always get compliments on my jewelry from HotTopic. Been a customer since the 2000s.
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September 2023 by Keith F
The staff is the most friendly at this store in bay brook. They always help me when I need. Customer service is great at this location.
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August 2023 by Tiff Coleman
I feel bad because I can't find my receipt for the survey. I was in there yesterday with my daughter and we got a couple of shirts. Diego was super helpful and sweet. My daughter bought a Totoro shirt and absolutely loves it. Thanks for the good experience!
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August 2023 by Yumyum Fade
I feel bad because I can't find my receipt for the survey. I was in there yesterday with my daughter and we got a couple of shirts. Diego was super helpful and sweet. My daughter bought a Totoro shirt and absolutely loves it. Thanks for the good experience!
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August 2023 by Madison Davis
Kason was AMAZING! Helped me find exactly what I wanted and was very kind to me. Love this store!
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August 2023 by R G
So rude left us waiting and waiting just to walk 2 feet and take the body jewelry to the counter. Would have taken less than 5 seconds.
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June 2023 by James Garcia
Always helpful staff. Good selection, but if you see something you like, don't wait too long to purchase, they move inventory in and out alot. Do not care for all the gay pride stuff shoved in your faced as soon as walk in. I know it's corporate propaganda bs so I choose to walk passed. Either way it is cheaper than going to box lunch that carries similar items, and bonus you get to watch some clowns walk around playing dress up while shopping.
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June 2023 by Sasha Wolfson
I have fun with this store, it's kinda expensive but nonetheless it's very a good start to finding things I want.
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June 2023 by Slider Blackrose
Staff and all is fine, but the store is hellaciously claustrophobic, if there is any kind of crowd.
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June 2023 by Kiyoko
The one over at Baybrook is always SUPER PACKED on the weekends. However, they do have a great selection of T-shirts, crops, pj's, tanks, shorts, and more of anime, memes, cartoons. They also have pins, plushies, Funko pops, and shoes. Love coming here specifically for the meme shirts and jewelries. I believe they have new shirts coming in almost weekly as everytime I go, there's always something new on the "menu".I've gotten plenty of meme shirts here, ranging from cats, Shrek, squidward, as well as adorable shirts! Price range for T-shirts is over $24+ but they always have a sale for 30℅ off for the shirts. Jewelries ($9.99+ each) are buy one, get one 50% off always.Loungefly backpacks, purses, and wallets are also available.Staffs are always so friendly and helpful! They'll offer assistance and are always ready to help if you need it. Their rewards perks are fantastic. They also give you those Hot Cash Coupons where it's $15 off for every $30 purchases.
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June 2023 by Jennifer LeBlanc
This location is excellent and has clothing and styles other Hot Topics in the Houston area don't seem to carry. The store was clean and organized and we were greeted right away when we walked in even though it was pretty busy.
