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February 2024 by Asher Lee
They have such cute clothes, but I always have such a bad experience at this location! I tried to exchange some pants one time bc a family member got it as a gift, and the clerk looked me dead in the eyes and said they've never sold that brand of jeans EVER. I was SO confused cause I TRIED THEM ON BEFORE THE HOLIDAYS AT THE STORE!! I gained a bit of weight and they didn't fit as expected anymore, but they refused to help me. This location is also always messy and hard to find anything where it's supposed to be.
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February 2024 by Karen P
Can always find something unique. Good prices and well kept.
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February 2024 by Elizabeth Clemmons
Good shopping experience. Clean, and spacious.
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January 2024 by Denny Burke
Good mall
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January 2024 by WolfClanN8tive
Have a huge selection,but we didn't find what we wanted.
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December 2023 by Marilyn Lane
Very busy at Christmas
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December 2023 by Mary Garza
The store let us pay at the Cosmetic Department. The store was having good sales and they had a good selection of items.
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December 2023 by Raymond Santa Cruz Jr
Tania went above and beyond! Last minute Christmas party shopping and was patient with me and provided outstanding customer service. Even made me a Pancho for the rain! Lol HIGHLY RECOMMEND THIS STORE SPECIFICALLY!!! WELL DONE TEAM!
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December 2023 by Claudia Mendez
Employees are very helpful in helping me find what I needed at the Lingerie dept. Also, at Sephora department they help us decide which scent to get for a gift based on the age. THANKS!
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December 2023 by Nadia Barrios
The experience was great. Ms. Ashfah helped my fiancé and I. We had a little issue with the cc. So she kept on helping some other customers. Minutes later Ms. Mandy showed up to help and said "where you guys dropped off?" Bad attitude I could say, so I asked her how was het day doing.To be honest, Ive been working in customer service for quite a while now. And that's not how you treat your customers, and also we are always embrace to smile at least.After she finished helping us. She just walked away, and Ms. Ashfah came along to say THANK YOU with a smile in her face.Be nice to one another!
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December 2023 by Elizabeth Soba
I love this JCPenney and the location but I just had a the worst experience with one of the workers. Her name is Samantha and she had the worst attitude she didn’t try to help at all until her manager came and even after that she still had an attitude and treated me very poorly
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November 2023 by Michael Cassavaugh
Left with out the items I intended to buy- so INCREDIBLY short handed that it takes upwards of 30 min to cash out. Associate at register I was standing at was COMPLETELY confused and if someone spoke to her she would lose all train of thought and have to start over. Disorganized and dirty- it’s no wonder why the chain is in fast decline.
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October 2023 by Debbie Porter
Great staff, poor selection in men's big and tall clothing.
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October 2023 by Belena Morris
Buyer beware!! JCP use to be a great store to buy from and be able to return. Now they are no joke about the 60 day policy and even with a reciept they said no. The store manager refused to speak or work me about how we could take care of the matter even when I said I could take store credit since I was unaware of the 60 days policy. I have called customer service and they said the store had to handle the issue but they refuse to make things right
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September 2023 by D Scott
Vanessa treated us so well. Helped us with a genuine smile on her face. We had been shopping all day and she was by far the most professional, nicest person ALL day. JCP is lucky to have her. Great customer service. The prices are great and the quality is great. We'll return soon.